Skip to main content

AutoNation Chrysler Dodge Jeep Ram Houston

(1,158 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Houston
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 467-8185 (877) 467-8185
Used (877) 666-1731 (877) 666-1731
Service (877) 569-0047 (877) 569-0047

Reviews

(1,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Houston from DealerRater.

Want to share your experience with this dealership?

Write a review

Antonio was THE GREATEST!

Antonio was THE GREATEST!!!! He was extremely patient with me, and I can admit to some hesitation on my end from previous potential car buying experiences. HE WAS OUTSTANDING!!!!!! I know I'm very particular, and sometimes lengthy in my decision making. The ENTIRE time he was a delight!!! And he worked with me to secure the car!!! He understood the assignment! :-) Thank You So Much Antonio!!! You were Beyond Amazing, and so was your manager!!! The price I had in mind, he tried his best to work around, and get me approved for financing. It was a tedious process, but he made it worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

Pleasant and professional buying experience

I came from Louisiana to purchase the vehicle in Houston I was greeted with a friendly and professional salesman by the name Tee who Not only honored my trade amount given site unseen but Had the vehicle inspected and the few adjustments I requested taken Care Of All in The Same Day. I even told him that I didn't need the vehicle detailed because I needed to get back on the interstate but he had it completely detailed warmerald and pulled to the front with a full tank of gas ready to go. Thank You Tee For getting My Family Riding Clean and Looking Great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Cleo, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

It took a little over 2 hours for an oil change by

It took a little over 2 hours for an oil change by appointment, need to do better.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (713) 489-7825 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Juan Reyna, my Service Advisor, was on point, courteous,

Juan Reyna, my Service Advisor, was on point, courteous, professional, and responsive. He ensured that my vehicle received the proper care and maintenance. Additionally, Jose Sosa (Service Technician) provided a thorough multi-point inspection of my Jeep with follow-up recommendations. Thank you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Time consuming in finance took much longer then most

Time consuming in finance took much longer then most places but the rate was ok

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

The dealership was very clean overall.

The dealership was very clean overall. Most recently I was in for our vehicles first oil change and it took two hours. I think that is a bit excessive but understand I am dealing with a dealership. Downside to my last visit was that from my seat in the waiting area I overheard two different arguments amongst employees. Neither were very long nor did they get too heated, however, as a customer I do not want to be in an ear shot of the company drama.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us, Ro! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service with my jeep.

Great service with my jeep. Robin kept me uo to date on it and when it would be ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Yuri was extremely helpful and friendly, kept me up to

Yuri was extremely helpful and friendly, kept me up to date and stayed late to help me get my car which was appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! Feel free to stop by if you ever need any more help.

Staff were very friendly, respectful and knowledgeable,

Staff were very friendly, respectful and knowledgeable, after contacting the dealer to inquire some info, the respond quickly and were able to find what I was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Robin Cothron and the service department, in my

Robin Cothron and the service department, in my experience, do a very good job. Robin communicates with me at all times from appointment scheduling to getting me out the door as quick as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.