AutoNation Acura Gulf Freeway

Recently purchased my first car without Dad there to help me. Roger Rodems and Michael Hayter got me in the exact car I wanted with all the options I wanted AND got me the best price possible. I never knew warranties like these existed!!!! Made my daddy proud AND I DON'T HAVE TO WORRY ABOUT CAR MAINTENANCE FOR THE NEXT SEVEN YEARS. Every Woman's Dream. Thanks Guys!!!

My wife and I have been dealing with this dealership for 25 years now. We can only say they are the best from a sales perspective and from a service perspective. You can't beat them Bob DeLucia

I've been taking my car for oil changes to this location ever since I bought it and I can't say enough good things about this place. First off I never wait forever when getting service done on my car. While in waiting area they have snacks and drinks for us to enjoy while our car is finished. The service reps are really nice and make everything flow smoothly and before they hand me the keys to my car the service manager Jose comes over and goes over checklist of what was done and what needs to be serviced in future. I highly recommend coming here because as a female (many can relate) I want to be out of service dealership as quickly as possible!

The only reason they are not getting one star is that I did get a nice car for a good price. You would think that would be enough to get 5 stars however the customer service I have experienced has been very disappointing resulting in this rating. I purchased a used vehicle and inquired prior to making the deal that they did have a second key to the vehicle and an owners manual. I was assured by the sales agent, John, that they had everything and they kept it in the back with the keys. After agreeing to the price, signing the appropriate paperwork, I then waited over an hour and a half to get in to see the finance manger. There was only one person working in the finance department on a Saturday. We wrapped up at 9:30PM after having been there all day. And on the way out when it was time to get all the keys and manual, John then tells me that he checked and they do not have another key or an owners manual. I was complete frustrated but I had already been there since 4PM. He assured me he would get me both. Since then, I have called, emailed, text and still no key and manual. Everything in new cars is computerized these days. It is difficult to get acquainted using all the features if you don't know how to set them up. It has been 3 weeks and now I am not even getting responses to my calls or texts. It is very disappointing. People have a choice when they buy cars. I could have bought a used Lexus anywhere and after my experience at Acura, in the future I will only go to a dealer recommended by a friend or family member.

After getting a lower price from another dealer I called the manager Jeremy Pratt. He informed me it was not a deal he could beat but beware of hidden fees. He was right and I walked out of that dealer on I10 and came back to purchase from Jeremy....sorry I didn't listen to you the first time

Recently I purchased a 2015 Acura RDX. Two members of my immediate family had recently bought Acuras from this dealership, and recommended them to me. I had not previously looked at the Acura RDX and was not sure it was what I wanted. On my first visit to the dealership I was shown, given a demonstration and test drive of the vehicle I was interested in possibly purchasing. The RDX sold itself, no pressure to buy from sales team. After thinking about the vehicle for a couple of days, I returned to dealership and purchased my RDX. I am very happy with my new car, and recommend this dealership. My pervious vehicle was valued correctly and used as a trade in. There was no waiting for the white RDX w/ tech package, they had mine in stock and ready to drive home.

We were in a bit of a rush, did our research online. The online sales team was phenomenal. Great service. It got slow during the financial side of the transaction. We were really getting pushed to buy the extras, but after notifying them that we were really not interested the process moved on with no issues. Great, easy, stress free experience.

Was referred to Derrick Moss from a woman I met at work who had dealt with him previously and highly recommended him because he is efficient, knowledgeable, professional, and didn't try to get over on her like many salesmen do to women. I was sick and tired of my Cadillac and thought I'd trust her on this and boy I'm so glad I did! At first, I really didn't think I would be able to afford an Acura with my credit, but he was so patient and thorough in explaining the prices and what I could afford to buy. Turned out that I was able to get a brand new 2014 Acura TL with my trade-in! While I waited, he made my feel comfortable and at ease with the whole process and even went out of his way to personally wash the car. He had me in and out in no time with my keys in hand:)) A month later, I accidentally scraped the side of my car (yes I was UPSET needless to say) and all I had to do was give him a call about it. I brought my car in and he handled all the details with the repair with no problems at all. He even calls me to follow up and schedule my regular oil changes which is great because I'm terrible about remembering that kind of thing. Derrick gave me a true luxury car experience and I continue to look forward to his professionalism and efficiency!

Completely painless from start to finish. Professional, polite, knowledgeable

Awesome customer service, competitive pricing and an overall stress free experience! I highly recommend this dealership and especially salesman, Morris Tuck!