Reviews
The dealership staff is very professional and courteous.
The dealership staff is very professional and courteous. It is also ver clean and up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent care from the service representative.
Excellent care from the service representative. Have established personal relationship over time. Ensures that I understand the status of needed service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
It was my first time buying a car and I had an amazing
It was my first time buying a car and I had an amazing and smooth experience with Paul Rode!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jessica, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Efficient, respectful,,Mario rocks, very personable and
Efficient, respectful,,Mario rocks, very personable and detailed,wouldn't go any we here else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jon kept me informed every step of checking my vehicle
Jon kept me informed every step of checking my vehicle for the recall. Notified me when there was a delay and was very flexible to accommodate my schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
was easy to schedule my appointment my advisor kynal was
was easy to schedule my appointment my advisor kynal was very helpful i was very satisfied with my service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
It keeps getting worse, waited 2.
It keeps getting worse, waited 2.5 hours for a schedule oil change. And no complimentary car wash was dine
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Acura Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2050 to discuss what we can do to help.
Always professional and knowledgeable advisors here and
Always professional and knowledgeable advisors here and this time it was no different. Excellent communication from the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Great customer service.
Great customer service. Aric made sure that all of my questions were answered and that I didn’t leave without being extremely satisfied with my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Service was quick, arrived a bit earlier than my
Service was quick, arrived a bit earlier than my appointment. Mario was working solo and attended to me as quickly as he could.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Dustin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!