Reviews
Treat customers well, clean waiting room and nice car
Treat customers well, clean waiting room and nice car wash complimentary. Provides loaner cars for services taking long time to finish
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! If you ever need help, just give us a call. Happy motoring!
Even without history they help to resolve the issue.
Even without history they help to resolve the issue. They were welcomeing even at a short notice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Straight forward process and was priced reasonably
Straight forward process and was priced reasonably salesperson was also helpful as well as finance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carlos, we are so happy to read such a great review about AutoNation Acura Gulf Freeway! If you have any further questions, please don't hesitate to reach out!
Easy to make an appointment and always very good service.
Easy to make an appointment and always very good service. Staff advisor is very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Robert, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Disappointing overall experience, requested to speak with
Disappointing overall experience, requested to speak with GM, he never appeared. Sales manager insulting, when he saw that I was displeased offered cheap promotional items as a consolation
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please contact us at (713) 489-2050 at your earliest convenience to discuss how we can turn this experience into a positive one.
We had great salespersons, very helpful, they have gone
We had great salespersons, very helpful, they have gone out of their way to make learning all the new technology on our vehicle. Very satisfied with this dealership so far…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Charles the salesman and Kirk in finance were
Charles the salesman and Kirk in finance were outstanding. Treated me like a human being and not a quota. Anyone looking for a new Acura go see Charles and make sure Kirk is your finance guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service advisor Mario is great.
Service advisor Mario is great. Kept me updated on delays as well as progress. Explained things in detail and I did not feel as though I was being swindled.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership staff is very professional and courteous.
The dealership staff is very professional and courteous. It is also ver clean and up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent care from the service representative.
Excellent care from the service representative. Have established personal relationship over time. Ensures that I understand the status of needed service.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.