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AutoNation Acura Gulf Freeway

(1,329 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Edwin Moffett at League City Acura/AutoNation was

Edwin Moffett at League City Acura/AutoNation was amazing. Very knowledgeable and friendly. He worked to get the best deal for me and I was more than pleased with the service and product. The General manager was also very attentive and cared about their reputation and our satisfaction. This was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Victoria, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Completely customer focused and attentive to customer

Completely customer focused and attentive to customer needs and questions. We have dealt with AutoNation Acura exclusively since 2006. Every visit, whether for car purchase or service reinforces our choice to keep our business here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Great service!

Great service! Excellent turn around time and attention to details by the service provider. Updates were given timely and a video was sent of the tech team performing a visual assessment of my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Acura MDX Service

Very friendly, knowledgeable staff. We had a minor issue with a manufacturer defect and the repair was fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Melanie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Purchased a 2024 Acura MDX

A no nonsense straight to the point transaction, the salesman Aric Brunson was courteous and informative. Enjoyed the whole process, from start to finish about 3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

When my husband asked me if we were to buy a new car,

When my husband asked me if we were to buy a new car, what kind would I want. Without hesitation, my answer was, "I would like an Acura RDX". I turns out it was the best decision we ever made. The car has been everything I wanted in a new car. Auto Nation Acura has the best in cars, sales employees and best of all, we think the best service department. I can always expect nothing but the best from my service employee. He is always quick to help with any repairs or regular maintainence to my car. Matthew Danner is the best service employee that I've ever had. He keeps me informed of any situations or required service needs for my car. Thank you Matthew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Best decision I made was to buy my Acura ILX from these

Best decision I made was to buy my Acura ILX from these guys. I've always taken my car here for oil changes and anything that goes wrong with my car. They do the job right everytime. My service technician this time was Jon Joshua. He absolutely went above and beyond to take care of a small problem that I was having with my car. He had me out of there in little time with a fair price that he was able to help me out with and I truly appreciated all his help. Moreover, all the technicians are always very helpful every time I bring my car in. ANAGF has excellent customer service techs, and great automobiles. I'd tell everyone to purchase your next vehicle here as you won't be disappointed if you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

AutoNation - Great Experience

Matthew Purvis greeted us at the door. We came in with a nice trade-in and not so great credit. Because of his care, concern and listening ear, he didn't give up on us getting the vehicle we desired. He remained friendly, professional, and positive. Our new (used) vehicle had to be worked on before we received it and he droved for an hour to deliver it to our home. He's very trustworthy. You should go see him at AutoNation Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very professional & informative regarding what is needed

Very professional & informative regarding what is needed for the car. Mario & the technician went the extra mile to elevate my worries. Will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Opal, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Purchased a 2024 Acura RDX at AutoNation Acura Gulf

Purchased a 2024 Acura RDX at AutoNation Acura Gulf Freeway. Overall it was a very good experience. I enjoyed the not overly aggressive sales approach of the folks at the dealership. The one on one service you get is definitely superior to dealing with a "high Volume" dealership. The dealership gave me a very fair price on an almost brand new vehicle that I had made a mistake on when I purchase it. My sales person Dustin was outstanding. I enjoyed his no pressure approach and really worked with me to get a fair deal. Dustin spent almost an hour with me after the purchase helping me set up all the settings in the vehicle and also explained the features of the car. Even better, after my purchase he called several times to check on how things were going with the new vehicle and did I have any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!