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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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The service representative (Matt) accurately took note of...

The service representative (Matt) accurately took note of the issue I was experiencing with my transmission and he informed me of a minor recall and said it would also be resolved while my vehicle was in for service. Matt called me towards the end of the day with a progress report and again the next morning to inform that my vehicle was ready to pick up in addition, he gave me a short yet detailed report from their complimentary vehicle inspection. This was my most pleasant experience with a dealership service department. I highly recommend AutoNation Acura in League City!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Matthew is one of the best and helpful agents ever! He...

Matthew is one of the best and helpful agents ever! He takes his efforts and time for us and offers an awesome service with a good price. I will definitely recommend Acura Auto Nation and Matthew. 11 out of 10 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Matthew was accommodating and very respectful. My car...

Matthew was accommodating and very respectful. My car battery was replaced quickly and smoothly. It was a hassle free experience, they have an office station where I was able to get my work done while waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have brought my Acura MDX to this dealership for...

I have brought my Acura MDX to this dealership for several years and have always had a great experience. No pressure and an awesome staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Excellent service. Bud has always taken care of...

Excellent service. Bud has always taken care of servicing my RL and gives me good information on the status of my RL. The facility including the waiting area is always clean.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Excellent service. This why it is our 4th Acura we have...

Excellent service. This why it is our 4th Acura we have purchased. They make you feel like family not a number and it is nice to see the same faces year after year. That speaks volumes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

Matthew did amazing job and explained it all. No pressure...

Matthew did amazing job and explained it all. No pressure and very informative. I would highly recommend him and Acura gulf freeway service department to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

We always receive great service. Matthew is the absolute...

We always receive great service. Matthew is the absolute best. It is by far the best service experience we’ve ever had. He takes the time to explain everything to us and provides us with options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Matthew here at AutoNation Acura Gulf Freeway! If you need more help, our team is available to talk -- safe travels!

This was a great dealership that works with you in every...

This was a great dealership that works with you in every aspect of the deal. Frederick Brown is a great salesman. He took care of our every needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

AutoNation Acura Gulf Freeway is a terrific center for...

AutoNation Acura Gulf Freeway is a terrific center for all things Acura! This location has professional and courteous services with a conscientious team that is responsive and responsible. I’m calling Matthew Danner as a great team member who’s on the same page with you when it comes to ensuring that your Acura is high performing and safe. A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!