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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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When I got my oil changed they hand washed my car and...

When I got my oil changed they hand washed my car and cleaned the inside. They were very friendly. Waiting area was nice and clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The staff were all professional; very attentive,...

The staff were all professional; very attentive, courteous, kind, thorough, friendly (They treated me like a friend); I could tell (Having been a CS person for over 40 years) they’re dedicated in giving the best service as they possibly can. They work as a team. Excellent service! I celebrate their team effort.🍷🍾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Had a great experience getting my car serviced! My...

Had a great experience getting my car serviced! My service advisor was so efficient and made the whole process very easy! Will be back! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ruben, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My service advisor, Bud P., is a true professional! He’s...

My service advisor, Bud P., is a true professional! He’s great at what he does!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

My service advisor, Bud is very responsive and the...

My service advisor, Bud is very responsive and the mechanics who work on my car are very capable. I would recommend this dealership for my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi George, thank you so much for your positive comments about AutoNation Acura Gulf Freeway! Please don't hesitate to reach out to us if there's anything more we can do!

I had best services experience with representative Bouth...

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

I had great service. My wait was not long. Bud really...

I had great service. My wait was not long. Bud really took time to explain anything that was going on with my vehicle. I will continue to get my vehicle service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Hilary Hart, the sales person who sold me my new car is...

Hilary Hart, the sales person who sold me my new car is an amazing sales professional! She is knowledgeable, answered all of my questions online and made my vehicle purchasing experience delightful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Elizabeth, we're happy you found Hilary to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Please don't hesitate to reach out to us if there's anything more we can do!

The service department is always pleasant,friendly,and...

The service department is always pleasant,friendly,and good service when I bring my car in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Bought my brand new 2008 Acura RDX from this dealership....

Bought my brand new 2008 Acura RDX from this dealership. Have been bringing it in for pre-maintenance ever since. My service manager Bud Peong has continually taken care of scheduling me in, explaining the service needed and any additional services that are necessary. He updates me on the wait time and what's going on with the vehicle now. He's very manurable and professional. Along with the service is an excellent car wash. My car rolls out of there running and looking brand new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Bud to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!