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Mike Calvert Toyota

(1,701 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Really polite staff, great attention and attitude.

Really polite staff, great attention and attitude. They made sure I found the right car that matched my needs for a good price I could afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you found exactly the right car for you! Wishing you many years of happy travels!

Very nice and helpful in terms of service for my vehicle

Very nice and helpful in terms of service for my vehicle not pushy but explained what was urgent and what could wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome 5-star review! We appreciate your feedback and look forward to more wonderful experiences in the future.

Office is Very nice and clean.

Office is Very nice and clean. People are very friendly, we received great Customer Services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Julie, thank you for your kind words. We are always happy to hear that our Customer Service earns 5 stars!

They tried to scam me into paying for a service I did not

They tried to scam me into paying for a service I did not request. Their quotes were much beyond what is expected for the service that I was getting, and they tried to guilt me after I declined services. Would not recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good morning Ben, Our Customer Relations Manager would like to gather more information and help to resolve this issue. Please reach out to her at 713-558-8262. We appreciate your feedback.

It was a great experience and was Helpful.

It was a great experience and was Helpful. I would recommend anyone to that dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Beth thank you for your recommendation and we appreciate you being a Mike Calvert Customer.

Great service experience.

Great service experience. Myles was courteous and professional, explained the process as this was my first service at the dealership. Told me it would take 45-60 minutes. I was out in about 30. Will definitely go back for future service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you had a great experience! We wish you many years of happy travels.

Ryan and Gabby were kind , patience and very thorough

Ryan and Gabby were kind , patience and very thorough in helping me. I was listened to ; and was given superb services. I was able to test drive multiple vehicles. I did a trade in ; going through process was very easy. Ryan helped me get through the process with clarity. I thank God for the people who I encountered at Mike Calvert Toyota dealership. I bought a Corolla Hybrid LE ; and I am very pleased with it. It’s quite a smooth driving car. Again, I am most appreciative of Ryan , Gabby , Davon , Mark , the receptionist and all the other Mike Calvert team members who helped me have such a wonderful and smooth car buying experience. I highly recommend Mike Calvert Toyota to anyone who is car shopping. Thank you all ! L. Hunt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and 5-star rating! We're thrilled to hear you had a positive experience.

One of the best dealership we went to.

One of the best dealership we went to. They are very respectful, helpful and takes time to address any concern people from the director Mr Ye Li , Agent Mr Prince A. and finance officer Danny R, they are the best, wonderful people to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

Great service from start to finish.

Great service from start to finish. They make car buying a streamline process. They go out of your way to find and locate what you are seeking and make sure you are satisfied. I have bought many cars hear and they are always far and honest and give the biggest discounts. What you see is what you get! I never felt hassled or unheard. Go and see Ryan D. He is the best to work with! Thank you as always Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your glowing review! We’re so happy you enjoyed your time with us.

I can’t say enough about the PHENOMENAL service and

I can’t say enough about the PHENOMENAL service and professionalism I experienced from Dr. Prince Adrian! He made buying a new car easy as shopping for groceries! Then I have to mention Mr. Payo! I think this is the 3rd car I have actually purchased with his assistance! Payo calls me friend it treats me like family! Thank you Mike Calvert for employing these two dynamic and larger than life personalities in the world of buying cars! Many thanks, Happy New Year Blessings

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We know your time is valuable, and we’re thrilled to hear that we could provide an exceptional experience. We look forward to serving you again soon!