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Mike Calvert Toyota

(1,686 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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5 star every time, work suggestions and prompt service .

5 star every time, work suggestions and prompt service . Thank you for your professionalism and curtesy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

Professional courteous service by service advisor Levar

Professional courteous service by service advisor Levar Duke Woodard and technician Zakariya K Chehade. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to see that you enjoyed your visit to Mike Calvert Toyota! Your feedback means a lot to us.

Miguel Vargas was super helpful.

Miguel Vargas was super helpful. He went above and beyond and explained everything thoroughly. The technician was also very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We know your time is valuable, and we’re thrilled to hear that we could provide exceptional service. We look forward to serving you again soon.

Came in for Service and was given a realistic timeframe

Came in for Service and was given a realistic timeframe for completion of service. This is great, especially when you have an appointment. It was the quickest turnaround I’ve ever had. I appreciate a good Service environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Happy to hear about your experience and appreciate you taking time to provide a review.

Great service, long service- 18 years, fast work and

Great service, long service- 18 years, fast work and excellent work, before shatle service, now- renta car . Maintenance excellent- my car is in good shape .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer resolved all issues with my car plus gave me

Dealer resolved all issues with my car plus gave me courtesy ride back and forth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service the sales and finance was very friendly and

The service the sales and finance was very friendly and fast getting me on and out. Happy with the Deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great service: fast, friendly, and convenient!

Great service: fast, friendly, and convenient! Service advisor was very helpful and accommodating. A positive experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Convenient location.

Convenient location. Mr.Joseph Bernal was very professional with explanations etc. Only issue is the wait time and the charge for using credit card.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My paperwork was had the wrong person written on it.

My paperwork was had the wrong person written on it. Then the wrong car was brought out to me Twice! On top of it Kevin kept insisting it was my car. Like I don't know my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear about your experience, if you have not gotten the paperwork straightened out please contact our Customer Relations Manager at 713-558-8125