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Mike Calvert Toyota

(1,701 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Dealer resolved all issues with my car plus gave me

Dealer resolved all issues with my car plus gave me courtesy ride back and forth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service the sales and finance was very friendly and

The service the sales and finance was very friendly and fast getting me on and out. Happy with the Deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great service: fast, friendly, and convenient!

Great service: fast, friendly, and convenient! Service advisor was very helpful and accommodating. A positive experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Convenient location.

Convenient location. Mr.Joseph Bernal was very professional with explanations etc. Only issue is the wait time and the charge for using credit card.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My paperwork was had the wrong person written on it.

My paperwork was had the wrong person written on it. Then the wrong car was brought out to me Twice! On top of it Kevin kept insisting it was my car. Like I don't know my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear about your experience, if you have not gotten the paperwork straightened out please contact our Customer Relations Manager at 713-558-8125

Good fast quality service.

Good fast quality service. Everything was thorough. Customer service was good and everything was explained well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast check in and quick service and knowledgeable staff.

Fast check in and quick service and knowledgeable staff. Service advisor was very helpful and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very professional very kind and didn’t take

Everyone was very professional very kind and didn’t take long to find the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Miguel Vargas was very helpful and friendly person.

Miguel Vargas was very helpful and friendly person. Made me feel comfortable about my concern with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best service.

The best service. I went here instead the dealer I purchased my vehicle from because of the distance. I appreciated how quick and transparent the process was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.