Reviews
The customer is treated with courtesy and respect and the
The customer is treated with courtesy and respect and the service is among the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Professional.
Professional. Explained the issues and took care of them. Overall a pleasant experience!! I highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I took car to shop for a diagnoses review.
I took car to shop for a diagnoses review. They said It was my alternator. I asked them not to fixed it. I went to pick up my car and it would not start. They told me I had to get a wrecker to tow it. I told them it was running when I got it there, it should be running when I pick it up. They refuse to pay for a wrecker service to take it to my home. They would only pay for it unless I purchased a new car. Plus some of my items were missing from my car trunk
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I apologize that you experienced a problem. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at wilsolano@sterlingmccallhonda.com. Wil Solano Service Director
They care about doing the right thing with my car.
They care about doing the right thing with my car. Chris was thorough and helpful in my situation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Chris provided thorough assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great experience
I had a very easy going appointment for my car. Was very pleased with Service that was provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
The 2011 BMW 335i WBAPM5G56BNN00684 at Sterling McCall
The 2011 BMW 335i WBAPM5G56BNN00684 at Sterling McCall Honda in Kingwood was my Trade-in, Salesman informed me my car is not worth anything and will be going to auction and if they're lucky to get their money back. They offered me $1750 for it and said that's the best they can do. Then today 4/6/2024. I see it listed. for $8591. Very dishonest people!!! Buyer beware.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Chris Elrod and his technician were very accommodating &
Chris Elrod and his technician were very accommodating & friendly during our maintenance checkup. We appreciate your professionalism!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Chris provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
The only place I go to service my Honda
This is the only place I go to service my Honda. They?re the best, incredibly knowledgeable & helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that you trust us with servicing your Honda and that you find our team to be the best, knowledgeable, and helpful. We appreciate your loyalty and will continue to provide top-notch service for your vehicle. We're here to ensure your experience with us remains exceptional!
Service Department is exceptionally well staffed which
Service Department is exceptionally well staffed which allows for fast, hassle free service for my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Took great care of me.
Took great care of me. Will certainly take our care there for all our service needs!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.