Reviews
Write a reviewnew truck purchase..excellent experience
Outstanding service from start to finish. Sales person (Tyler)and the finance manager were great and the vehicle was cleaned and waiting for me when I got there. Absolutely no complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Margaret Leake
We purchased a 2015 Ford Explorer XLT (white). We had a great experience with Nolan, Joe and your finance guy. Could not ask for better service. Best Regards, Margaret Leake
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer survey
Great. Dealt with Keenan, who always takes great care of me. Had some issues with my front end a couple of months ago, but they were resolved. Everything works great. I'm completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, John! Please let us know if there is ever anything else we can do for you! Safe travels!
2016 Ford Fusion - Lamont. Tell him we sent you.
I went in to look at the ford fusion at Legacy Ford in Rosenberg. We were in and out in an hour with a quote. They worked hard to get us the best deal. They made it easy and it was a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Augusto! At Legacy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great service
Great Job!! Will always bring my car here! Did not have to wait long!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
I purchased a 2014 Ford Focus titanaim. The service was Excellent. The staff was very helpful and nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Raul. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
service
The service was done in a timely manner. The staff was friendly.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
2014 Focus. The service was excellent. Can always count on the service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice people
Overall service was good. Would have liked to receive a phone call earlier in the day to let me know the status of my car. My appointment was at 9:00am, and my car was not diagnosed until 3:00pm.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kellie, thank you for writing this hoenst review and giving our dealership such a high star rating! Please let us know if you ever have any additional questions! Safe travels!
Awesome staff!!
Wait time could be a bit shorter for people that are actually waiting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback, Nancy. We will continue to work hard and be better for all our valued clients!