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Legacy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy Ford from DealerRater.

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Legacy Ford ROCKS !!

INCREDIBLE staff. Top notch service. Sent a driver to pick me up from work to pick up my truck. Communicated with me during the process. I am glad I purchased from Legacy Ford. I will be back for a new 2016 F250 when they come out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your amazing response to the quality of service our Staff provides, Glenn!

survey

2013 red fiat .. very helpful rep .. knew details about vehicle ..did not have to sit all day at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Ford Mustang

I did not particulary care for my salesman, but the guys in the service department and certified preowned office were great. They took care of my needs and did it with friendliness.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership I've been to

I purchased my 2015 Ford Escape SE from Legacy Ford and was very pleased with my experience. Mark, my salesman, was extremely helpful and personable. He made my first vehicle purchase very pleasant and helped me to become acquainted with the features of the vehicle. Everyone that I came into contact with at the dealership was helpful and friendly. Great place that I would definitely recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Keep up with the good work!!

I brought my Ford Edge in for its maintenance, and I was very pleased with the service. Keep up the good work?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service & friendly staff.

Your staff was very courteous, prompt and very professional. I will and have recommended your dealership to my friends. I have a 2014 Escape. Thanks for great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

IT was A LIL packed.but the customer service and the service to my truck was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Robert!

good service

Though I felt it took a little long to get my cat looked at I was overall pleased with the outcome. They did a great job and it's running great

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your honest feedback, Aaron! Thank you for your business!

Great service

We appreciate the treatment of respect that you give us. Service is great, and we do tell people that is the place to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Thomas! We hope to see you again soon!

Assistant VP

Leslie was very accomodating and courteous and Nathan was professional and handled my Mustang with the same care he would is own. I look forward to continue building a relationship with Legacy and suppoorting a local dealership from servicing my currnet Ford to future Fords on my horizon. Thanks, Nick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Nick!