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Universal Auto Plaza

(254 reviews)
Visit Universal Auto Plaza
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 9:00am–5:00pm
Tuesday 9:00am–7:30pm 9:00am–5:00pm
Wednesday 9:00am–7:30pm 9:00am–5:00pm
Thursday 9:00am–7:30pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
(855) 353-6971 (855) 353-6971

Reviews

(254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a used car from Universal Auto Plaza

Great service, friendly, honest, an overall great car dealership. I am more than pleased with James and the Universal Auto Plaza employees with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buick

Dennis made the buying experience simple and fun. He was very friendly and and helpful. made buying a car a pure pleasure. I would highly recommend buying a car from Dennis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never So Easy

Came in with my son to look at cars we both left with the car of our dreams. I highly recommend Jim for the easiest buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most pleasant buying experience I've ever had!

The salesperson (James) was very professional. He listened to our needs and communicated very well. I feel like I was treated with respect as a valued customer. I am very grateful that we were able to get a truck today. I will definitely remember and recommend James for any future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and easy buying experince

Came in and got great customer service the whole time. Got the car that I came in for with no issues. I can't recommend here enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MY BUYING EXPERIANCE

ONE OF THE BEST BUYING EXPERIENCES I'VE HAD. I RECOMMEND SEEING JIM HE TOOK THE TIME TO FIND OUT MY WANTS AND NEEDS TO MAKE THE DEAL RIGHT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy, quick, friendly!

Relatively hassle-free buying experience, our salesperson Jim was friendly and very helpful. Thanks for the experience - happy to recommend to friends and family! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 VW Passat

My experience in the dealership was a good experience, I found the car that I wanted, in a good price range and miles, the staff is great, always very nice and professional, very help full.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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dodge ram

This was quick and easy. bram was excellent to work with. Made the car buying experience very painless. Would definitely reccomend to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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f250 powerstroke

quick and easy process. bram was super cool and easy going. he made my car buying experience super smooth! would defiantly recommend them to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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