Universal Auto Plaza

Good communication both txt and calls. Mark was able to answer all my questions. Buying the car was quick and they even inspected and serviced it before I picked it up. Would definitely buy from them again.

The most friendly down to earth people I've ever met while shopping for a car. They knew we were just starting our search but treated us as if we were their only customer; which we were not! They were up front about the vehicles we looked at and didn't try to convince us to like the vehicle just presented us with our options! Plus, the cars were great that we drove! We look forward to going back as we progress through our car buying process! The experience was so great it makes me WANT to buy a car from them!

I was told the day before to apply online for the car I was wanting by this dealer ship and to come in the next day to buy with a low down payment so I did. The next morning when I arrived I walked in and was ignored until my husband came in with me. Then was promptly told there was no way i was told any of that when both my husband and my grandfather confirmed the information.the night before. I am appalled at how we were treated like trash. Would never recommend to anyone.

Dan Cuevas was my sales rep. I flew in from out of town to pick up my vehicle (the price was that good, compared to the same vehicles in Memphis). Dan drove 45 minutes, each way, to pick me up. All the paperwork was in order, and I was on the road on about an hour. The Lexus SUV was just as described - Dan even sent me a full walk-around video. I was very happy with my experience.

Dennis made for a quick and easy buyer's process and helped me get approved for the loan in order to drive off the lot in a new car!

Dennis was great.he made my buying experience very easy and pleasant. i would recommend everyone i know to come too him to buy their next vehicle.

You guys are the best! I had a great experience with Dennis when buying my new truck. He was very helpful and went out of his way to get me ready for this Midwest snow. I recommend this dealership to anyone else who is new to KC and needs an honest dealership!

Thank you Dennis for making my experience so pleasant. I love bringing my Jeep To Universal Auto for service since everyone is helpful and kind!🤗👍🏽 I am always confident with the service and it gives me peace of mind

Easy to work with and Daniel made the buying process easy. I would definitely check with them again when in the market for a used vehicle.

I drove an hour and a half to get there and it was worth it. They had the truck I wanted at a reasonable price and they gave me what I wanted for my trade. They didn't play games and try to scam me , they were just very up front and low pressure. Everyone one was very pleasant even though I kept them after hours. Just a breath of fresh air in buying a vehicle. I definitely recommend them and how they do business.