Reviews
My wife and I were pleasantly surprised at how fair a...
My wife and I were pleasantly surprised at how fair a deal we received and Paul was extremely accomodating and easy to work with. Paul was able to answer all our questions and even sped up the whole car buying process as we had prior committments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Traded in a jeep on a pickup..chris carillo did a great...
Traded in a jeep on a pickup..chris carillo did a great job,very patient in helping us test dr several trucks..My only negative,is i feel they should have found financing for the small amount,i wanted to finance,less than 2000.00..I feel they basically gave up,when they found out that is all i needed to finance.We did end up doing the deal,w/out financing.Other than that,great people,large selection of clean used cars and trucks.Chris was a nice guy to deal with,and i would recommend covert buick,and,would go back again!...
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
My experience with purchasing a new vehicle with Paul was...
My experience with purchasing a new vehicle with Paul was excellent. He is super friendly! I would refer anybody looking for a new or used car to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience buying our new 2012 GMC Buick...
We had a great experience buying our new 2012 GMC Buick Enclave. We got a great deal and had excellent customer service with Paul Sicotte and Jeff Pray
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Sicotte made buying a new truck quick and painless,...
Paul Sicotte made buying a new truck quick and painless, which is why I came to this dealership. I cant say enough about how I was treated, by Paul and the rest of the team. I would reccomend this dealership to anyone, and actually, already have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul was very attentive and listened carefully when we...
Paul was very attentive and listened carefully when we told him what we were looking for in a car. He was very knowledgeable about all of the features of the car and was really patient with us while explaining how things worked even when we didn't get it the first time. He made sure that we understood all about the priceing of the car. We never felt any "pressure" to make up our minds and when we had an appointment to see him, he was always there on time. His followup contacts have been helpful. We would not hesitate to deal with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We just purchased a vehicle from Paul and were very...
We just purchased a vehicle from Paul and were very pleased with the service. This was our first visit to Covert Buick GMC, but it won't be our last. Everything from the moment we were greeted to service after the sale was exactly what you'd hope the car buying experience would be; fair, expedient and courteous. Five stars across the board.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I had a certificate for a free oil change,...
My husband and I had a certificate for a free oil change, lube, etc. from GMC for our 2006 Envoy. We live in Mexico, but were visiting our daughter in the Austin area and decided to visit your facility. (We had the pleasure of meeting Judy Covert in San Miguel de Allende a few years ago - one of the nicest women we've EVER met.) We were VERY impressed with the friendliness and efficiency of all of your staff, the pleasantness of the waiting area (to include the upgraded coffee and donuts -- shows you care about your customers), the incredible degree of organization displayed by ALL staff members, the cleanliness, etc. We overheard one gentleman offer to take a woman home since it would take a couple of extra hours to secure her battery. Very thoughtful. Despite the huge number of cars/customers, the work was done in almost half the time estimated, and we got a NEWLY WASHED CAR to boot! Excellent!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my first new truck with the help of Kenneth...
I purchased my first new truck with the help of Kenneth Ruiz. He really helped me find the truck I was looking for. He asked me a lot of good questions in reference to how I was going to be using my new truck and was able to give me some really good opinions for my new truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Got a great deal on a vehicle, and priced my trade in above blue book value. Serviced/cleaned the vehicle really well before giving it. Helped us w/ specific requests during the closing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase