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Covert Buick GMC Austin

(1,683 reviews)
Visit Covert Buick GMC Austin
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2015 consumer dealer award
New (512) 961-5792 (512) 961-5792
Used (512) 354-4435 (512) 354-4435
Service (512) 364-0086 (512) 364-0086

Reviews

(1,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Buick GMC Austin from DealerRater.

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Michael was polite, efficient, and knowledgeable.

Michael was polite, efficient, and knowledgeable. This is the second car I've purchased from him and I won't buy a car from anyone else in Austin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Colton is excellent and he explained everything about my

Colton is excellent and he explained everything about my truck and he’s very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great prompt service.

Great prompt service. My only complaint is that he said my car would get washed but that didn't happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pricing was more than expected.

Pricing was more than expected. Was disappointed the wash and vacuum were down. Vehicle also was never brought to me. I ended up walking to go and pick up my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellence , best dealership in Austin,TX.

Excellence , best dealership in Austin,TX. Display of cars clean, plenty cars to. Choose from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love working with Kimberly .

Love working with Kimberly . Always Fast and efficient service! Will definitely buy from Covert again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Craig Martinez is the best of Covert Buick GMC!

Craig Martinez is the best of Covert Buick GMC! He facilitated the purchase of our new GMC Terrain before we even started our day and the car was delivered on time to our driveway 2 days later (my day off work) almost 200 miles away! The new car was clean and full of gas just as it would’ve been if we had missed a day of work to drive ourselves. We’ve known Craig for many years and he is the only reason we bought a new car so far from where we live. You can trust him to give you the best deal combined with easiest and most efficient process you will ever have in a vehicle purchase. I will be back for a truck in a few months and he’s already working on options! Lol Great dealership made greater by Craig Martinez and his ability to get things done and make people happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The valet service option is so convenient.

The valet service option is so convenient. The staff has been wonderful both times I’ve used it. The driver as well as the coordinator, Danelle Mahler, communicated well and were timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I want to thank Mr.

I want to thank Mr. Clint for his expertise and thoroughness through the service needed for my vehicle. The service team at GMC RESEARCH from reception desk to the mechanical engineers were so on point, quick and efficient. Much thanks for your service. Yvonne Williams

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Advisor was efficient and kept me updated on process.

Advisor was efficient and kept me updated on process. No complaints with the service dept

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.