Reviews
Write a reviewThe Works / Service Advisor
Howdy & Good Day, Adam Miller, 1st he recognized me, made me feel very comfortable and he is professional?. the personal consistent contact, to me, goes a long way and he did a great job. Thank you & God Bless all y'all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, it means a lot to hear from our satisfied customers because it tells us that we're doing an incredible job of assisting our guests. Adam is an all-star member of our team and I will be sure to pass along your kind words. If you have any questions down the road, be sure to give us a call. We can't wait to work with you again! Sincerely, Chris Uranga | GSM
Great service
John Nay, is very knowledgable and let's me know what is occurring with my car. John had to leave for a family emergency and he introduced and turned me over to Tyler Garrett. Tyler also did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles, thanks for the incredible feedback! Our team is trained to deliver our guests with a memorable experience and I'm so happy to hear that this was the case for you. John and Tyler will love hearing that their services were appreciated. Take care and be sure to follow us on Facebook and Twitter to find outstanding service specials. Sincerely, Chris Uranga | GSM
Greatr service
The pricing was great. The salesman was very courteous and knowledgeable. Everything was handled in a timely manner. I was impressed by the large inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this positive feedback, Joy. We are pleased to hear that our sales team took great care of you during your visit and found you a great price. Providing unmatched service to each and every customer is among our top priorities. We hope you're enjoying your car and we look to seeing you next time! Sincerely, Chris Uranga | GSM
Great car buying experience
Jose Luis is an outstanding salesperson. He listened to what we were looking for and worked to fill our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the purchase of your new vehicle, John! We're thrilled to hear that Jose was able to help you find the vehicle you were looking for. If you need anything else in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you again soon! Sincerely, Chris Uranga | GSM
great service
Tyler was very polite, efficient, and pleasant to work with! I appreciated his expertise and having a washed car when we picked it up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive feedback, Mary. We are pleased to hear that Tyler delivered knowledgeable and friendly service during your visit. Our team works hard to provide a one of a kind experience. We can't wait to see you next time! Chris Uranga | GSM
Covert Ford
Dan Covert did an exceptional job and gave great customer service. I'll be a Covert customer for years to come. Will definitely recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words and recommendation, Sloan. Dan is a definite asset here at Covert Ford. Providing a hassle free buying process for each and every customer is most important to us. We will pass your comments along to our team and we look forward to your next visit! Sincerely, Chris Uranga | GSM
Excellent service
The service tech was courteous and presented me with a written response to my request for cost on a particular item. The service I had on my F150 was timely and complete. I need a cost estimate on another item before stating whether i would have it done or not. The service tech, J.T. Ferry, provided a written cost to my inquiry and I had it fixed. I liked that he provided a written cost estimate before I made the decision. There were no hidden or higher costs than were presented to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing about customers that have a great experience at our dealership, so thank you for telling us you are one of them, Paul! We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership. Please feel free to contact us if you have any questions or would like to book a future appointment. Sincerely, Chris Uranga | GSM
Great service
Tyler and Victor were great and searched until air leaking from window was found. Really appreciated their time and effort
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your recent experience with our dealership, James. It is great to hear that Tyler and Victor were top notch during your service visit. We strive to provide unmatched service to every customer. We cant wait to see you next! Sincerely, Chris Uranga | GSM
Great service each and every time.
I always take my car in to Steve in the service department. He is very courteous, professional, knowledgeable, and always keeps me informed when and what was done to my car. It is the reason I keep coming back to Covert, Seriously!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wallace, it means a lot to hear from our satisfied customers because it tells us that we're doing an incredible job of assisting our guests. Steve is an all-star member of our team and I will be sure to pass along your kind words. If you have any questions down the road, be sure to give us a call. We can't wait to work with you again! Sincerely, Chris Uranga | GSM
Great service, people that care about my service
Mark Tarpley explained my service process, the length of time to complete my oil change and recommended some needed attention to my tires. He was very professional and cared about my experience at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Jeff! We hope that we have earned your repeat business by working hard to get you the best service possible. Mark is an asset to Covert Ford and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. We look forward to seeing you again! Sincerely, Chris Uranga | GSM