Reviews
K. Butcher
I spent several months searching for the right vehicle, and dealt with many unscrupulous salesman; one of which tried to sell me a car that had been wrecked, and gave me a clean Carfax? It was refreshing to deal with two salesmen (Rusty McDonald and Austin Craft) who I felt were trying to be fair and honest with me. That is why I purchased a car from them. They were great to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
K. Butcher, we are happy we could make your experience a positive one! At Lynn Layton Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Kudos to Austin, Vickie and another salesman (forgot name)
I appreciate the quick responses from Austin Craft in my internet search for a specific 2018 Ford Explorer. Thanks to Vickie Denton and the salesman (forgot name) in the help setting up my Ford Pass account. Congrats on Vickie's retirement! Max Boyd
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Max thank you very much for taking the time to review Austin and Vickie, we greatly appreciate your business and if there is anything we can do in the future, please do not hesitate to reach out to us. Thanks again!
New F250 Super Duty
Went to the dealership to price used F250's. By luck wound up at the desk of Jerry Jones and after looking and pricing several different trucks the New F250 was the better deal. I've always been partial to ford trucks but the guys at the dealership can make or break anyone from a brand. Jerry was a no BS guy and I felt comfortable knowing I was getting the best deal I could get.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Factory recall, service
`Have always done great service for many years, they are the best in the area. I will recomend them above all dealerships in North alabama.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
This is the best car buying experiences we've ever had. No pressure, just honest answers with no game playing. We were not allowed to leave until we had ever question answered in full detail. We highly recommend Lynn Layton Ford, and especially Curt Werner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
Customer Service is outstanding!! My sales rep Joshua Horton was very friendly and understanding to my financial situation. I will definitely recommend Lynn Layton Ford and Joshua Horton to all my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura Hernandez, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!
Great experience
Nice place, I will purchase with Lynn Layton again and my first trip to the service department was awesome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark Dothard, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Lynn Layton Ford
Mr. Sam Silver met me on the lot and was so helpful without being high pressure. I was upfront with him about my budget and he directed me to a couple of options. He answered all my questions and within 1 hour we had test driven a vehicle and completed the buying process. Thank you Sam!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jackie, we appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Lynn Layton Ford, Inc. for all your vehicle needs! Take care!
New 2018 Ford Edge
Josh, Kelly and Crew did a great job getting my wife and I the best deal possible in purchasing our new 2018 Ford Edge SEL. We love our new vehicle and would like to Thank all at Lynn Layton Ford for making this a memorable purchase. Thanks to all. Joey and Wendy Tibbs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Very easy buying process. Chris did an awesome job. Nobody tried to push me into buying anything extra.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase