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Lynn Layton Ford

(919 reviews)
Visit Lynn Layton Ford
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 283-0871 (877) 283-0871
Used (888) 816-7598 (888) 816-7598
Service (888) 450-0217 (888) 450-0217

Reviews

(919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynn Layton Ford from DealerRater.

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Great experience and no hastle or pressure

Great dealership and great people to work with during this process. They go out our there way to make things happen for the customer . Thanks for the excellent service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

F150 Excellent Staff

Staff and facilities are great I will be purchasing another vehicle from them in the future..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josh is the Best

The staff was a great help in getting me into my new truck. Friendly and well presented did a great job explaining all the bells and whistles...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a car

I have to say buying my car from Lynn Layton Ford was a great experience. Everyone was friendly and straight forward with me. Rusty was very helpful and listened to what I wanted in my new car. Even the finance aspect went smoothly. I really can't say anything negative about my experience. I'm really happy I chose Lynn Layton Ford for my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Buying Experience of My Life!

My sales rep (Marty), the finance rep (Jason) and the post sale orientation (Vickie) on the truck where all professional, informative and without pressure. First class! I browsed the inventory on the lot without anyone pestering me. Marty provided tremendous insight on all the options (pros and cons) as they pertained to what I wanted. The extended warranty brief was explained as best I'd ever heard and the orientation/education on the truck's features and how to use them was presented in a manner where I actually understood and learned. It was amazing all around. I've purchased more than a dozen new cars in my life. This was the best experience of them all, by far. I can't say enough good things about the Lynn Layton team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lynn Layton Ford, Decatur, AL

Pleasant experience, personable salesman. Excellent pricing on both the purchased vehicle and my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Had an exceptional experience buying car from Rusty but final paperwork guy (Stackhouse) changed his whole attitude after turning down offers for extended warranties. I highly recommend start out with Truecar.com and get a good price before arriving at dealership. The service department was my final decision to buy here it is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New cur Purchase

This dealership was fantastic to deal with and I have zero complaints. Marty and Wade helped me from the second I walked in the door and treated me with respect and made me feel like a valued customer. I will definitely use them again, if needed, and recommend them to any friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

LynnLayton Ford-2018 F150

Well, this is the 2nd vehicle I've bought from Lynn Layton in the last 12 months. They have earned their reputation. Very attentive, not pushy, informative and super easy to hammer out the details and drive home. Really appreciated the salesperson and everyone who helped us. I looked all over at several dealers and we felt we got a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric, Thank you for the 5 stars and thank you for continued business. Enjoy your new vehicle!

Excellent

Josh was so helpful! Upfront pricing and full disclosure. No doc fees. A pleasant buying experience for a change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dixie, We are very grateful that you decided to buy from us at Lynn Layton Ford. Thank you for the 5 star review and we hope you enjoy your vehicle!