Reviews
Great experience and no hastle or pressure
Great dealership and great people to work with during this process. They go out our there way to make things happen for the customer . Thanks for the excellent service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
F150 Excellent Staff
Staff and facilities are great I will be purchasing another vehicle from them in the future..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Josh is the Best
The staff was a great help in getting me into my new truck. Friendly and well presented did a great job explaining all the bells and whistles...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a car
I have to say buying my car from Lynn Layton Ford was a great experience. Everyone was friendly and straight forward with me. Rusty was very helpful and listened to what I wanted in my new car. Even the finance aspect went smoothly. I really can't say anything negative about my experience. I'm really happy I chose Lynn Layton Ford for my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Car Buying Experience of My Life!
My sales rep (Marty), the finance rep (Jason) and the post sale orientation (Vickie) on the truck where all professional, informative and without pressure. First class! I browsed the inventory on the lot without anyone pestering me. Marty provided tremendous insight on all the options (pros and cons) as they pertained to what I wanted. The extended warranty brief was explained as best I'd ever heard and the orientation/education on the truck's features and how to use them was presented in a manner where I actually understood and learned. It was amazing all around. I've purchased more than a dozen new cars in my life. This was the best experience of them all, by far. I can't say enough good things about the Lynn Layton team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynn Layton Ford, Decatur, AL
Pleasant experience, personable salesman. Excellent pricing on both the purchased vehicle and my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
Had an exceptional experience buying car from Rusty but final paperwork guy (Stackhouse) changed his whole attitude after turning down offers for extended warranties. I highly recommend start out with Truecar.com and get a good price before arriving at dealership. The service department was my final decision to buy here it is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New cur Purchase
This dealership was fantastic to deal with and I have zero complaints. Marty and Wade helped me from the second I walked in the door and treated me with respect and made me feel like a valued customer. I will definitely use them again, if needed, and recommend them to any friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LynnLayton Ford-2018 F150
Well, this is the 2nd vehicle I've bought from Lynn Layton in the last 12 months. They have earned their reputation. Very attentive, not pushy, informative and super easy to hammer out the details and drive home. Really appreciated the salesperson and everyone who helped us. I looked all over at several dealers and we felt we got a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eric, Thank you for the 5 stars and thank you for continued business. Enjoy your new vehicle!
Excellent
Josh was so helpful! Upfront pricing and full disclosure. No doc fees. A pleasant buying experience for a change!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dixie, We are very grateful that you decided to buy from us at Lynn Layton Ford. Thank you for the 5 star review and we hope you enjoy your vehicle!