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Lynn Layton Ford

(920 reviews)
Visit Lynn Layton Ford
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 283-0871 (877) 283-0871
Used (888) 816-7598 (888) 816-7598
Service (888) 450-0217 (888) 450-0217

Reviews

(920 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lynn Layton Ford from DealerRater.

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Excellent

Josh was so helpful! Upfront pricing and full disclosure. No doc fees. A pleasant buying experience for a change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dixie, We are very grateful that you decided to buy from us at Lynn Layton Ford. Thank you for the 5 star review and we hope you enjoy your vehicle!

Excellant

Everyone was nice and helpful from walking in the door to the salesman to the financial person.. Sales person explained options on the car. It was a pleasant experience..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

experience

gave me a fair trade in on my truck saleman very nice done a great job done buisness with woody anderson for over forty years want go back there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

excellent

Very good services .no one could been better .Iwould tell any one about the good service.And hope they would come and see you.Thanks you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Richard Hamby

Was a pleasure to do business with. Rusty and the sales team did a very satisfactory job. Very friendly, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rick, thanks for taking the time to review our dealership. It was our pleasure doing business with you. We hope you enjoy your new vehicle. We look forward to seeing you in the future.

purchase

Rusty McDonald was professional and extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lynn layton ford

Excellent service!!! From beginning to finish they made our car buying experiencea smooth one. I'd buy again from Lynn Layton Ford ...in Decatur, Al VERY PLEASED!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Melissa, Thank you for taking the time to write such a wonderful review. We are thrilled to know you had a great experience at Lynn Layton Ford. We are very grateful to earn your business. Best regards, Doris Holder Lynn Layton Ford

Lynn Layton Ford

Very friendly with a staff that's not out to sell you everything under the sun when you decide on a Car. They tell you any fees up front in the price of the car as well so, your not guessing where did you get that number from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. King, Thank you for the 5 stars and thank you for your business. Enjoy your new vehicle!

Ford Flex

Top-notch everything! Great experience!! Everyone went over and above to make this deal. I am a happy customer! Thanks Chris Howard! Linda who "trained" me on my marvelous car! Mr. Stackhouse in finance was professional and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Personal professional quick kind and delivered exception. Went in seen car we wanted got a quote for our trade and a payment per month within 30 mins. The payment was not within our budget. He immediately found us another offer we could afford. They did not have the color we wanted so he found one went and got it. We probably were there 1 hr completing the deal we did have to wait for them to go get car. Last they found all the rebates and money they could apply to make car more affordable also gave us a fair amount for trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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