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Leif Johnson Ford Inc.

(2,923 reviews)
Visit Leif Johnson Ford Inc.
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 728-9539 (866) 728-9539
Used (866) 494-5822 (866) 494-5822
Service (888) 285-7420 (888) 285-7420

Reviews

(2,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leif Johnson Ford Inc. from DealerRater.

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It was a great experience.

It was a great experience. Everyone was organized and we got the deal done in a short time.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Loved the experience, easy going and caring staff.

Loved the experience, easy going and caring staff. Great deal and great customer service. Thank you Kevin, Karim and Gordon.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience from start to finish.

Excellent experience from start to finish. My salesperson, Austin Hicks, found the car I was interested in and offered a test drive. He was knowledgeable of the features and that stood out to me. He brought the paperwork and car to my home and took my trade in for me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Top notch customer service exceeds my expectations and

Top notch customer service exceeds my expectations and always anticipates my needs and makes me feel like. Valued customer

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Felician Gobert and Ryan Fisher were fantastic to work

Felician Gobert and Ryan Fisher were fantastic to work with and really were knowledgeable and helpful in the process!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I stopped by to see if they happened to have a Maverick

I stopped by to see if they happened to have a Maverick and was directed to Thomas Almaraz because he was their "Maverick guy" and he was awesome. Not only was he very knowledgeable but also just a friendly, nice, amicable guy. After checking out the Mavericks they had on the lot I decided to place an order for one. Thomas was able to locate one with the exact specifications I was going to order and I was able to buy it that same day! The entire process from when I first entered the dealership to browse until I officially owned the truck took just over 8 hours (and I was at home for most of it, receiving updates from Thomas via text message.) Ryan in finance was amazing and super helpful. He sent me the loan application to fill out prior to us going back to pick up the truck. When we arrived it was a very simple process of signing some paperwork and taking possession of the truck. 10/10 would buy another vehicle from Leif Johnson and highly recommend them to anyone looking to get a Ford!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful overall experience.

Wonderful overall experience. Car was shipped to the dealer where when it was time to sign the paperwork everything was done via email text or call and I only needed to spent a total of 30 minutes in the dealership signing paperwork. Thank you Thomas!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After a difficult start.

After a difficult start. They really did their best to make up for it and come to a better deal for me. Now I am satisfied with what I have and the deal we made.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Leif Johnson Ford has truly set a new standard for

Leif Johnson Ford has truly set a new standard for exceptional customer service and dedication to their clients. I purchased a 2020 Ford Explorer from Eduardo, and unfortunately, shortly after, I encountered several faults related to the all-wheel drive system. Despite two service trips to Austin, the issue persisted when I went to pick up my vehicle. However, Leif Johnson Ford went above and beyond by delivering a brand new rental vehicle to my doorstep, allowing me to switch out the 2020 Ford Explorer. They took it upon themselves to ensure that I was inconvenienced as little as possible. After three trips to the service station, all issues were resolved, and to my surprise, the entire process was free of charge, including the rental vehicle. Despite the inconvenience, Leif Johnson Ford handled the situation with the utmost professionalism and rectified the issues promptly. Their commitment to customer satisfaction and willingness to go the extra mile has earned every single star in this review. The only aspect that slightly marred my experience was during the financial section, where I repeatedly stated the agreed-upon price, yet was offered additional items that I did not want. It's something to be mindful of during the purchasing process. If you are interested in extras then this will not be an issue for you! Overall, Leif Johnson Ford's genuine care for their customers and their unwavering dedication to making things right has left a lasting impression on me. I wholeheartedly recommend them, knowing that they not only stand by their products but also prioritize their customers' satisfaction at every turn.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bernon was a great salesman!

Bernon was a great salesman! He was thorough in his actions and had a calm and cool demeanor. Once we were approved we headed over to the finance department where we were greeted and waited on within an hour. The finance manager walked us through our options and helped us get the best deal to help on keeping our vehicle maintained and safe. Thank you for all the wonderful help we received by all we encountered!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.