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DCH Kia of Temecula

(213 reviews)
Visit DCH Kia of Temecula
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kia Sedona 2016

I purchased this car in July 2017 and the salesman, John Cloud was extremely helpful and never pushy. Minor repairs were needed and Kia took care of everything at no expense to me. Their service department is tops. Communication is handled timely and my car promised and ready. Love Kristina Duvall who has been my service representative. Love everything about DCH Kia of Temecula! Even went back and bought two used cars for my son and daughter-in-law and had Erik as our salesman. Another great personality to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy, we are thrilled that you enjoyed your experience with both our sales and service teams! We look forward to the next opportunity to provide you with excellent customer service! Eric Hueter, General Manager

Awesome service

I was very early on in my car shopping experience and I wasn't sure what car I wanted. When I arrived I was helped by Antoinette, she was awesome. She helped me out with very low pressure. She was so nice and helpful I went back the next day. Had her show me more cars and really just didn't know what I wanted. She was patient and encouraging not to get anything I really didn't want. She took the time to find the right car for me. And then she let the finance team do their magic. They got me into a car I didn't know that I could because of some bad credit but they did it! I couldn't be happier with everything I got and even the final room where you sign all the finance paperwork was a great experience and I would absolutely recommend this place to friends and family. And trust me I am not a fan of the car buying experience. This was also the 4th dealership I went to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, thank you so much for your kind words and five stars! We very much appreciate you sharing your experience. I'm happy to hear that Antoinette and the finance team were able to provide you with such excellent customer service. Enjoy your new car, and be sure to come see us again!

Best customer service!!

I recently visited this dealership in search of a new car. Cory from Internet sales responded immediately to an email regarding two cars in particular, the following day Cory made sure he was available to assist with test driving the cars. Cory was very knowledgeable of the cars in question and made the experience very comfortable. Any questions I had Cory was able to address and determined which was the best finance option. It was a no pressure purchase and I highly recommend Cory and this dealership to any car buyers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this great review! I am so pleased to hear that you had an excellent experience with Cory. Your compliments will be passed along to him, and I hope that we can take care of you down the road!

Cory was great and very helpful not pushy at all.

I will refer friends to Cory. He was very helpful. He was not pushy at all. He made the process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five star review! I'll be sure to pass along your kind words to Cory, and we hope to take care of you again!

Shopping for lease

Amazing teamwork!!! Thank you Patrick Fuell!!! You made this whole experience super easy and because of you I would do this again with Kia!!! Thank you DCH Kia your team is superb!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review, Patti! I am so pleased to hear that you had an excellent experience with Patrick. Your compliments will be passed along to him, and I hope that we can take care of you again soon!

Easy, Easy, Easy

This was the easiest and most pleasant car buying experience ever. Everyone was extremely helpful. I would definitely return when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Nick! Reviews like this make all of our efforts worth it. We look forward to working with you again in the future!

Kia Sorento

What a great car buying experience. Our salesman Joel Jones and Jesus from finance, were both very professional and a pleasure to do business with. I love my Kia Sorento!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In One Word

In One Word: Superb! Thank You Richard for making our experience a GREAT one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience in buying a new car

Visited two other dealerships before Kia of Temecula. My wife and I were greeted very professionally. Not hurried or pressured into anything our sales rep Aaron was super. I will drive the extra miles when servicing is due. Highly recommend this dealership to anyone looking for used or new vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! Pleased to know that we were able to provide such a great experience. We look forward to seeing you again for your next visit!

Absolutely recommend this dealer

Nice staff, perfect customer service and support, fast service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the great review and kind words!