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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The people were awesome

Sarah and Mark were really good at helping me get a vehicle. They were kind and helpful wth every thing. They treated us really good and they are very good salesman and saleswoman. Toyama is Avery awesome place to get a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome! Very helpful and generous!

Amazing! Will be telling others of our experience. Very courteous and friendly people. Had an time with everyone there at Lithia. Glad to be part of the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

Everyone was very kind and honest. Jimmy Tankersley was very kind and patient with us on making our decision. We will be back to purchase again. Never in all the years that we have purchased a vehicle from other dealers have been as kind and honest as everyone at Lithia Toyota of Abilene. Husband and I tralveld a long way that day we stopped in coming back from another State and I looked terrible and not one of them snubbed there noises. That to me was telling me that they don’t care how you look they do not judge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Customer service!

When asked what I was looking for specifically Trebor sat and listened to what I needed in a vehicle. He waited till I was done then he showed me cars that fit my criteria. He was more interested in helping me find what best fit me instead of just making a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Trevor thanks.

Trevor thankyou you were very patient and thorough with me. I am so excited about my purchase. I will be back and i am suprisingly satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

One job Kevin

Kevin had one job and that was to sell us a Toyota Tundra. We come to an impass with the payments on the truck and decided we would look at the Toyota Corolla hatchback. Kevin came back and told us it had a stopsale on it and we said, “you had one job Kevin!” We all shared a moment and Kevin, Andrew and A-Aron made sure we drove away in that new Cavalry Blue Tubdra. Did we just become friends Kevin? Kevin said,”yep! I think so!” Great job Kevin. Very professional and great at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Honest, professional service

My wife and I went to Lithia Toyota on a rainy, cold Thursday evening with no intention of buying a pickup that night. Our last experience with Lithia had not been as satisfactory as our previous buying trips. We have owned 5 Toyotas since 2009. Our sales person, Mark Dunagan listened carefully to our story, apologized, and explained he believed this experience would be like our other, entirely satisfactory purchase experiences. The three of us discussed the truck may wife and I wanted and the pricing we wanted. Mark Dunagan promptly involved a manager and got us a very fair but favorable deal. And, because we were purchasing a floor model, we were able to drive it home that evening. Mark Dunagan and the other Lithia Toyota restored my faith in the friendly, professional service I expected from Lithia Toyota in Abilene. Based on my experience, I will recommend seeing Mark Dunagan to any of my friends looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying used car.

Working with Greg was great. He is a great guy. The service was fast. I like the life time oil change option that was offered. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Service!!!

I bought this vehicle as a surprise Christmas gift for my wife. I had been working with Greg and my wife has too looking for the right truck for her. Greg did an amazing job helping get the right one here he was very patient over the months we were looking! I would rate this experience a 7 out 5 stars! Awesome job to all who helped

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrific!

Mark Dunagan is a real gem! He is thoughtful and extremely pleasant to work with! When I return for another vehicle I will be requesting Mark Dunagan to help me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.