Lithia Toyota of Abilene

Wow, where do I begin with my experience here? On the 10th of November, I went to pick up my 'new to me' Ford Edge from Lithia Toyota of Abilene. I must say that I was ecstatic to be accepted even with my low credit! When I got there and picked up my vehicle and drove it for the first time, it felt amazing. I enjoyed the newer model, louder stereo, the smooth drive, the more powerful engine! However, that experience would only last for about five days. That's when the trouble began. 5 days after I got the vehicle, I was making an exit and my tool light came on and my speed and miles suddenly vanished. I wasn't able to tell how fast I was going, luckily I was on a hill so I eased into a parking space safely. When I got there, I turned the engine off and then turned it back on and the whole car shook and a big bang occurred. Remember, this is five days afterward. When I contacted the dealership, they told me it was an as is car. Luckily the financer hadn't closed out my contract so they were somewhat pressured to fix the car. Which Ford misdiagnosed the problem because there was no check engine or tool light on when I took it. Well, the first problem got fixed. But that wasn't the end of my worries, no. I noticed that the rpm gauge was giving me problems and about 3 days afterward the car just stopped in the middle of a turn, again, I was lucky to be in a parking lot! I was able to get the car to turn back on and was able to drive it. I figured it must've been from the cold night or something. Anyways, I drove it another day and then the tool light came on, the same exact issue occurred! Luckily I was able to get it home to where it completely died. My car in less than thirty days is completely out! It doesn't work. Oh, and that isn't mentioning the fact that they lied to the creditor and told them I'd been working a job for two years when I told them specifically that it was my new job. I was told that there were new tires, and come to find out that they were worn and weathered pretty good. I was told the car went through an extensive check, but from what happened, that was a lie as well! So, I say don't buy a car from Lithia Toyota of Abilene! They very clearly sold me a Lemon. I am taking an L by losing my 1500 dollar down payment but I am also taking an L on my credit because of the 14,000 dollars they wanted for the vehicle with the interest. I messaged them, they haven't returned anything back to me. This is a sad situation I am in, but at least I can save someone else the hassle of going through this! SO DO NOT BUY FROM THIS PLACE!!!

Happy with the overall experience. Salesman and Financial officer very professional and polite. If ever looking for a car in the future, I will return!

Wow, where do I begin with my experience here? On the 10th of November, I went to pick up my 'new to me' Ford Edge from Lithia Toyota of Abilene. I must say that I was ecstatic to be accepted even with my low credit! When I got there and picked up my vehicle and drove it for the first time, it felt amazing. I enjoyed the newer model, louder stereo, the smooth drive, the more powerful engine! However, that experience would only last for about five days. That's when the trouble began. 5 days after I got the vehicle, I was making an exit and my tool light came on and my speed and miles suddenly vanished. I wasn't able to tell how fast I was going, luckily I was on a hill so I eased into a parking space safely. When I got there, I turned the engine off and then turned it back on and the whole car shook and a big bang occurred. Remember, this is five days afterward. When I contacted the dealership, they told me it was an as is car. Luckily the financer hadn't closed out my contract so they were somewhat pressured to fix the car. Which Ford misdiagnosed the problem because there was no check engine or tool light on when I took it. Well, the first problem got fixed. But that wasn't the end of my worries, no. I noticed that the rpm gauge was giving me problems and about 3 days afterward the car just stopped in the middle of a turn, again, I was lucky to be in a parking lot! I was able to get the car to turn back on and was able to drive it. I figured it must've been from the cold night or something. Anyways, I drove it another day and then the tool light came on, the same exact issue occurred! Luckily I was able to get it home to where it completely died. My car in less than thirty days is completely out! It doesn't work. Oh, and that isn't mentioning the fact that they lied to the creditor and told them I'd been working a job for two years when I told them specifically that it was my new job. I was told that there were new tires, and come to find out that they were worn and weathered pretty good. I was told the car went through an extensive check, but from what happened, that was a lie as well! So, I say don't buy a car from Lithia Toyota of Abilene! They very clearly sold me a Lemon. I am taking an L by losing my 1500 dollar down payment but I am also taking an L on my credit because of the 14,000 dollars they wanted for the vehicle with the interest. I messaged them, they haven't returned anything back to me. This is a sad situation I am in, but at least I can save someone else the hassle of going through this! SO DO NOT BUY FROM THIS PLACE!!!

I feel I received a very good price on buying my Toyota Rav 4. The service was excellent.They made sure and walked me through everything . Very nice knowledgable staff . Gavin was very nice to deal with >

I've been looking for a new car for a while now. Trebor has been active online advertising his dealership. He makes the car-buying process look fun and easy.

Being a return customer they went above and beyond to keep me happy and I am completely grateful. Mike and Mark are awesome! I have become a forever Toyota customer because of the amazing work they did for me.

The worker was really helpful and kind in showing how the car works. Overall it was a great experience and I cant wait to drive my car.

My husband researched dealerships for months about a Tundra he was looking to purchase and Lithia Toyota of Abilene with David Brigham gave us the most amazing experience we could ever ask for. Highly recommend!!!

Greg parks was a very helpful and down to earth guy. I would definitely recommend him and will go back to him when I need another vehicle.

No words can describe our amazing experience with David Brigham! He gave us exactly what we were looking for in all aspects of purchasing our Toyota Tundra.