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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly service and great place to buy a car

Friendly service and great place to buy a car they will listen to your needs and find a vehicle that will suit your needs. This is the first time I have not told a sells person to go away. he listened to my needs and and one in my price range highly recommended Toyota of Abilene.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Amazing!

Sara was amazing and was able to help me get into an amazing car! I couldn’t be more happy with how my experience was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very honest and personal.

Our salesman Cory, was very honest from the second he started talking. He also made it a very personal experience and did not make me feel like I was just another digit to his check. Would HIGHLY recommend Toyota and especially Cory himself! And very patient with our infant and toddler. And Andrew was amazing at doing everything he could do to meet our budget! My husband and I were 110% satisfied with our buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and personal

Our salesman Cory, was very honest from the second he started talking. He also made it a very personal experience and did not make me feel like I was just another digit to his check. Would HIGHLY recommend Toyota and especially Cory himself! And very patient with our infant and toddler. And Andrew was amazing at doing everything he could do to meet our budget! My husband and I were 110% satisfied with our buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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10/10, Would Recommend

For some time now, I had been looking into getting a new vehicle but couldn’t find many deals for what I could afford. When I visited my mother for the holidays, she suggested that I look at the local dealerships. At first, I cringed, thinking back to my previous experiences at other car dealerships from when I was younger because many of them tried to sell us vehicles that we explicitly told them we weren’t interested in (not at the Toyota of Abilene; this was a first time visit for us). I remember pulling up into the parking lot of the Lithia, seeing a small group of salesmen and thinking that things weren’t going to end well, as in the past mum family’s experience was the following: be approached by salesperson, listen to them give a spiel about how great the company/car lot they work for is, feign actual interest that we just so happened to share, and then think that just because they’ve done steps A, B, and C, that they some how have magically convinced me to take a vehicle that I didn’t want in the first place. Earlier that day, I had pretty much given up on finding anything with the budget that I had and didn’t have high hopes when we visited Lithia. And then, there was Greg. Much to my surprise, and relief, Mr. Parks didn’t waste time with the age-old “let me pretend to be interested in what you do because I have a quota to make,” song and dance. Very straightforward and down to business, and never once did I ever get the notion that he would try to take advantage of me as a customer. He was given a price range, a preferred type of vehicle, and never once attempted to divert me over to something I didn’t want unlike the Arrow Ford, a place that I had visited just hours before. Pretty sure I told the people at Arrow Ford at least five times that I didn’t want rear-wheel drive. Moving on, Greg found the RAV4 that I now currently have. He was very thorough in explaining and demonstrating all the safety features of the vehicle and has made it clear on more than one occasion that I’m always welcome to ask him questions on how it works. I honestly can’t say enough about how well he did his job and would highly recommend him and Abilene Lithia as a whole to anyone in search of a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Hi, Highlander

We have worked with Lithia more than once and with Greg Parks in three vehicle purchases. He represents Toyota well and is great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought a Rav 4

My husband and I were looking for a Rav 4. Toyota had a decent price for a 2017. We had to do some negotiations but came away with a great car and experience. Mark Harris is a great sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Leased Rav4

My wife and I recently leased a Toyota Rav4 and Brandon Hatch was very helpful and knowledgeable. Brandon was extremely helpful and helped my wife and choose our best car buying option. Also, he was very knowledgeable about the vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchase of a new vehicle

A very Efficient, Professional Experience in acquiring a New Vehicle. Outstanding job by Mr. Aaron Coker in all aspects of information and process of acquisition. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales

Mark D, Steve Burgh and Craig did an awesome job in getting me set up with my new Highlander. They made my experience a positive one and I will definitely be back when my lease is up in 3 1/2 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.