Lithia Toyota of Abilene

It was a pleasure meeting with Ryan Townsend to explore the possibilities of trading our 2015 Camry. After a brief conversation of what we were interested in considering, he provided a test drive and asking about our initial impressions of the Avalon. Further negotiations followed inside the dealership and ultimately we purchased the 2020 Avalon to our satisfaction. Ryan handled the transaction with efficiency and professionalism which we greatly appreciated.

Friendly and willing to help with what you are looking for. They don’t sell you a car they let you buy. The salesman was great with and helped me out with info on the car that I wanted to trade, things that I didn’t know was going on with the car. Thanks.

This is the first new car I purchased for myself in the last 15 years. The entire Lithia Toyota team (especially Greg Parks, Steve Burgh, Aaron Coker, and Jim Buckner) were OUTSTANDING. I am glad I went with them and highly recommend you do too!

Greg Parks was amazing! I highly recommend him as your sales associate. He got me into my dream car at the beat possible price. Even when I didnt thick it was possible.

We were not treated well, they told us they couldn’t help us even Before they could check out our credit. They had asked us what we thought the car we chose was worth, because the car was obviously wrecked because you can tell where it was painted and it looked like someone keyed the car millions of times. They told us it was in mint condition and never wrecked. They were asking 14,000 and we told them we thought maybe 10,000. They sent their sales guy to tell us we insulted them and he walked to the door and told us to have a good day. Never tried to negotiate or nothing. Mind you, the first sales guy didn’t even treat us as if we were customers, they treated us horrible! They also kept texting us to tell us to get a car there for two weeks and bothering us, so we decided to go and see what we could do but pretty much told us to live with how the car was or go somewhere else. What got me is how they opened the door and told us to go on our way! Honda ended up helping us with a car and we will never recommend this company ever! Don’t know if it’s because we weren’t dressed like we had money but why keep texting someone to go do business with them if they are going to treat us like dirt! I felt horrible and hurt how they treated us, sorry we weren’t dressed right or if we didn’t look how you wanted us to but thanks for throwing us out and not even try to help us!

JEFFREY MCCAIN was my service advisor. He met me at my RAV 4 when I arrived. He let me know which services my vehicle needed updated, applied my discount coupon, and told me the cost of each service. He told me it would take approximately two hours to complete the work. Was in at 1:15 pm and out ar 3:15 pm. Great service,

Greg is great to work with! Excellent experience! He made the sale seamless and he’s friendly and kind. We choose Greg from our last purchase. Lisa Van Cleave

Great service! Greg was very helpful and did everything he could to help me out. There was wonderful support from the whole team at Toyota of Abilene!

Love our new Highlander. Greg is an awesome person and very knowledgeable he answered every question we had. We will always buy Toyota! Thank you

Awesome and fast service, with deliverable results as said would be! I will be recommending Lithia Toyota to my friends and family. Satisfied and happy customer! ☆