Reviews
Great experience, he worked with us the whole way! Love...
Great experience, he worked with us the whole way! Love my truck and loved the service provided to me by toyota from Greg! Would recommend definitely!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best vehicle buying experience yet! Was treated like a...
Best vehicle buying experience yet! Was treated like a VI.P. No haggling, straight forward, easy and pleasant experience. Very happy with our purchase and how we were treated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!! I love my new RAV4
Damann Thompson is a great salesman. He was patient, kind, helpful,courteous and made sure we were satisfied. I will recommend him to friends and new buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought defective used vehicle
Bought a 2014 Nissan Frontier that I was told it was in perfect condition and it was not. The wiring harness/ instrument cluster had to be replaced immediately to make the vehicle save for the road. It cost me an additional $830.00 out of my pocket and the dealership refused to help me.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great people to work with Greg Parks was AWESOME!
It was such a great experience working with Greg! He wasn't pushy, very honest, and nice. He helped us get into the car we really wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales service
I was looking to purchase a higher mileage used sports car and Michele/April worked with my budget and got me into a fully loaded with low miles sports car. I was very happy how they were patient and understanding of my needs they met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg Parks, and the rest of the staff were awesome!
Greg Parks was fantastic to work with. This dealership is awesome. This is the second vehicle we purchased here, and it will not be the last
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and friendly
Went in and traded and purchased a new tundra. Half the time of other dealership way to go guys. And to Greg Parks for the Service. And the finance person with the transformers I forget your name. For exploring everything. Go to Toyota of Abilene it's worth the drive
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Refused to make good on a faulty bumper
I purchased a 2019 Toyota Corolla in October 2018. Already the front bumper and grill are falling off. I did not have an accident. There is not a scratch or dent on the car. The used car manager told me that maybe a small child or something around 50 pounds was on the hood and caused the clamps to break. First of all, I do not have little children, nor did I place anything on my hood. My car is kept in the garage. Also, shouldn't a brand new Toyota be able to hold 50 pounds on the hood without breaking? Lithia Toyota refuses to do anything to make this right.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience with Greg Parks on 9/21/19
As with the last time we purchased a car from Greg, it was a very smooth and pleasant experience. Greg went above and beyond trying to find a car that matched what my wife wanted (turns out Toyota doesn't actually make it), so we got the next best thing. We'd definitely buy from Toyota and Greg again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car