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Lithia Toyota of Abilene

(1,960 reviews)
Visit Lithia Toyota of Abilene
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00pm–5:00pm
Sunday Closed Closed
2014 state dealer award
View 7 awards
2014 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (325) 863-0094 (325) 863-0094
Used (325) 863-0085 (325) 863-0085
Service (325) 863-0084 (325) 863-0084

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience, he worked with us the whole way! Love...

Great experience, he worked with us the whole way! Love my truck and loved the service provided to me by toyota from Greg! Would recommend definitely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best vehicle buying experience yet! Was treated like a...

Best vehicle buying experience yet! Was treated like a VI.P. No haggling, straight forward, easy and pleasant experience. Very happy with our purchase and how we were treated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Awesome!!! I love my new RAV4

Damann Thompson is a great salesman. He was patient, kind, helpful,courteous and made sure we were satisfied. I will recommend him to friends and new buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought defective used vehicle

Bought a 2014 Nissan Frontier that I was told it was in perfect condition and it was not. The wiring harness/ instrument cluster had to be replaced immediately to make the vehicle save for the road. It cost me an additional $830.00 out of my pocket and the dealership refused to help me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people to work with Greg Parks was AWESOME!

It was such a great experience working with Greg! He wasn't pushy, very honest, and nice. He helped us get into the car we really wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great sales service

I was looking to purchase a higher mileage used sports car and Michele/April worked with my budget and got me into a fully loaded with low miles sports car. I was very happy how they were patient and understanding of my needs they met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Greg Parks, and the rest of the staff were awesome!

Greg Parks was fantastic to work with. This dealership is awesome. This is the second vehicle we purchased here, and it will not be the last

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast and friendly

Went in and traded and purchased a new tundra. Half the time of other dealership way to go guys. And to Greg Parks for the Service. And the finance person with the transformers I forget your name. For exploring everything. Go to Toyota of Abilene it's worth the drive

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Refused to make good on a faulty bumper

I purchased a 2019 Toyota Corolla in October 2018. Already the front bumper and grill are falling off. I did not have an accident. There is not a scratch or dent on the car. The used car manager told me that maybe a small child or something around 50 pounds was on the hood and caused the clamps to break. First of all, I do not have little children, nor did I place anything on my hood. My car is kept in the garage. Also, shouldn't a brand new Toyota be able to hold 50 pounds on the hood without breaking? Lithia Toyota refuses to do anything to make this right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience with Greg Parks on 9/21/19

As with the last time we purchased a car from Greg, it was a very smooth and pleasant experience. Greg went above and beyond trying to find a car that matched what my wife wanted (turns out Toyota doesn't actually make it), so we got the next best thing. We'd definitely buy from Toyota and Greg again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.