Reviews
I have had my Silverado for 5 years and take it every
I have had my Silverado for 5 years and take it every year to Bravo for maintenance. But this time I did not have the service I usually get. This time it took much longer. My Silverado was sitting there for about half an hour or more until I asked an older man who looked like he did the washing, my Silverado was suppose to get washed. He mentioned this young guys don't do anything and said I will wash and get it ready for you. While paying people at the top yelling at men who do the work. Finally got home saw brown streaks, my Silverado is white, running down the hood into the bug deflector. Inside, I had the cabin filter replaced, the housing cover was on the floor of the passenger side. Not what I expect fron Bravo Cadillac.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (915) 778-6633 to discuss your concerns, as your satisfaction is of utmost importance to us.
Friendly, well knowledge on vehicle features and
Friendly, well knowledge on vehicle features and components employee helpful on description and function of vehicle .
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had a positive experience with our knowledgeable team at Bravo Cadillac of El Paso. Thank you for leaving a review.
Mike is a very knowledge and loyal representative for
Mike is a very knowledge and loyal representative for Cadillac. He knows his job. He goes far and beyond to assure a good experience for his clients.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Cadillac had an issue with the sun shade.
My Cadillac had an issue with the sun shade. Manny diagnosed the problem and arranged for all the parts to be available in two days. He informed me that the repair would take two days. The vehicle was ready ahead of time. He even arranged for a rental for me. Very good service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that our team provided you with such efficient service. Thank you for choosing Bravo Cadillac of El Paso.
My service advisor has always been awesome to see my
My service advisor has always been awesome to see my problems and makes my caddy b perfect again thank you, Mike
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The team at Bravo Cadillac of El Paso is pleased to have provided you with a great experience. We're glad your Caddy's service was handled well.
Very professional and courteous staff.
Very professional and courteous staff. Jesse Martinez was my advisor, exceptional customer service, thorough explanation
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Bravo Cadillac of El Paso. Glad to hear our team provided exceptional service. Appreciate your feedback and take care.
Mike Rodriguez took the repair request quickly and
Mike Rodriguez took the repair request quickly and efficiently. An excellent representative of Bravo and the service department. It’s a pleasure to take the car for service. Highly recommend Mike and Bravo to anyone. Joe Walton
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joe. We're glad our team made your service experience pleasant at Bravo Cadillac of El Paso. We appreciate the recommendation and wish you safe travels.
Very time efficient.
Very time efficient. CT5-V was in and serviced with a software update, oil change and a diagnostic just to ease my mind. Very professional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Bravo Cadillac of El Paso. We're glad we could assist effectively with your CT5-V servicing needs. Take care and drive safe.
Eddie was a great salesman and they went above and beyond
Eddie was a great salesman and they went above and beyond and delivered by car!!! Definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks a lot for your feedback! We truly appreciate your recommendation and are glad to hear about your positive experience with our team at Bravo Cadillac of El Paso.
Had some service on my Cadillac Mike was very nice
Had some service on my Cadillac Mike was very nice Have been a customer of Bravo for abt 30 years
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued trust in Bravo Cadillac of El Paso. It's great to hear that our team provided a positive experience during your service visit.