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Bravo Cadillac El Paso

(315 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 675-0287 (866) 675-0287
Used (888) 841-0474 (888) 841-0474

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bravo Cadillac El Paso from DealerRater.

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Haylee Reyes, Atiim Smith & Mr.

Haylee Reyes, Atiim Smith & Mr. Brooks when above and beyond during my purchase. There was no challenges that would stop both of this guys to make the deal happen. Honestly it was the best customer experience that I could have. Guillermo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're glad to hear about your positive experience with our team at Bravo Cadillac of El Paso. Wishing you many great miles ahead in your new vehicle!

Every time we go for service on our corvette fast and

Every time we go for service on our corvette fast and great service. Wonderful people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Bravo Cadillac of El Paso appreciates your feedback. It's great to hear you received fast and great service for your Corvette from our team. Take care and drive safely.

Service guys are very friendly, definitely would

Service guys are very friendly, definitely would recommend them. They have a good service from maintenance to sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the kind words about your experience at Bravo Cadillac of El Paso. We're glad our team's service met your expectations.

Paperwork was fast and agents were great.

Paperwork was fast and agents were great. Very disappointed with car delivery. Car was turn to me with empty tank and dirty. No stickers were removed, dirty windows. Stains on doors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Mary, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about your experience with our Sales Team regarding the status of your vehicle once delivered. Please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Eddie Zermeno General Sales Manager ezermeno@bravoautos.com

My experience was great .

My experience was great . The staff worked very diligently to find a good quote , at a good rate. I’m very pleased with my interaction with each staff member at Bravo and I would certainly recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Appreciate your review on Bravo Cadillac of El Paso. It's pleasing to hear our team met your expectations with great service and rates. Thanks for recommending us so highly!

Excellent!

Excellent!! Mike is a great!. Good service Courteous and professional Love Bravo, Best Dealership in town!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thanks for the glowing review! We're glad you had a great experience with our team at Bravo Cadillac of El Paso.

Jesse was very good and service was fast Bravo has a

Jesse was very good and service was fast Bravo has a nice atmosphere in the waiting room as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words. We're pleased to hear our team provided speedy service and you enjoyed the waiting room atmosphere at Bravo Cadillac of El Paso.

Process was quick and my salesman Danny Lopez was pretty

Process was quick and my salesman Danny Lopez was pretty knowledgeable and answered every question we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback. We're glad to hear our team was knowledgeable and efficient during your visit. Feel free to reach out if you need any further assistance from Bravo Cadillac of El Paso.

Great service, professionalism, caring from a great

Great service, professionalism, caring from a great service advisor, Manny Saenz. Also a great service director, Mr Cautemoc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for acknowledging our team's efforts, especially Manny and Mr. Cautemoc. We appreciate your feedback and wish you all the best from Bravo Cadillac of El Paso.

Great experience to buy a car Had fun and made it easy

Great experience to buy a car Had fun and made it easy to buy what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your positive experience with Bravo Cadillac of El Paso. We’re glad to hear it was easy and enjoyable for you. Best wishes!