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Bravo Cadillac El Paso

(311 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 675-0287 (866) 675-0287
Used (888) 841-0474 (888) 841-0474

Reviews

(311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bravo Cadillac El Paso from DealerRater.

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Awesome!

Awesome!! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

Work is efficient and done in a timely manner.

Work is efficient and done in a timely manner. good customer service quality work would recommend

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

The people there are very friendly and professional.

The people there are very friendly and professional. It’s a pleasure doing business with them. The task gets done and I am very pleased with the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

The manager was very helpful and explained what could be

The manager was very helpful and explained what could be the trouble . He will notified me what they find out and fix the problem .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

The service department is always respectful and

The service department is always respectful and professional. They made sure I Was comfortable while waiting for my vehicle. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lance Knopp General Manager lknopp@bravoautos.com

Great service.

Great service. They were efficient and friendly. The work done was good. It was a recall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bravo Cadillac El Paso! Lance Knopp General Manager lknopp@bravoautos.com

This dealership is courteous and friendly.

This dealership is courteous and friendly. The staff always keeps us informed. very professional personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

Excellent Service very helpful , patient and

Excellent Service very helpful , patient and understanding. Had me in and out in no time. Very knowledgeable and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

Great servive, and fast , they would let you know if

Great servive, and fast , they would let you know if something is wron witn your car ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Took a long time but staff were super nice and helpful.

Took a long time but staff were super nice and helpful. I had asked for a loaner and none were available so I had to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lance Knopp General Manager lknopp@bravoautos.com