Reviews
Excellent Service 👍
Enrique in service is Great. Very friendly knowledgeable and professional I would recommend this service to everyone I feel confident in what they say about the service my vehicle needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service while in El Paso
Enrique Amaya and Mike Rodriguez where really amazing,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
2019 Cadillac Escalade
This is our second vehicle from Cadillac and we love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Hi, thanks for taking the time to leave a review.
Escalade Service
The Service Manager Mike was wonderful and truly listened to my concerns and fixed the issue immediately and with no hesitation in order to have my truck running like new!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you; we appreciate your feedback! We hope to see you soon!
Great service, great people.
Juan Macias has been my service for years. And he is the best! I am not associated with any dealership and/or service center. And that's the truth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service
Chandler handled my service request quickly and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
You can always count on Mike Rodriguez..
Service has always been great. Juan in Service is also very helpful and always delivers as promised. I have never had any problems with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always the best service.
4th vehicle I get with Bravo Cadillac Would not go anywhere else. Mike Rodriguez & Lalo Ponce are the best. Highly recommended this dealership & service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service ( Juan Macias )
Like always Juan Macias greets us with respect and offers an outstanding service/support.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
Mr. Brooks is awesome.
Mr. Brooks is awesome. He is well skilled in customer care, which made the buying experience memorable. This was our second time purchasing from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car