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Bravo Cadillac El Paso

(314 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 675-0287 (866) 675-0287
Used (888) 841-0474 (888) 841-0474

Reviews

(314 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bravo Cadillac El Paso from DealerRater.

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Great.

Service was great. Answered all my questions easily. I didn't have to wait too long for them to service my vehicle. They ensured my car was washed outside; and they also did some cleaning inside to get the dirt off the main rug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Management

Great job , it's amazing,. The people is very friendly and helpful and I want to let it now staying like that, and thanks for the snack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dispatcher

I love Cadillac !! Best cars ever!! Service is great Sales people are great very happy with my new 2018 Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave a review for us at Bravo Cadillac. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bravo Cadillac!

Library Specialist

Exceptional Customer Service, and we were loaned a caddy just like ours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're looking forward to your next visit with us!

Great Customer Service!

Thank you for always making my experiences so pleasant and ensuring that I'm always satisfied. I'm proud to be a loyal member of the Cadillac family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words. We hope to be of service to you again in the future. Best wishes, Bravo Cadillac

Del Hierro Escalade Service

Every time we have to take our Escalade for service, Mrs Sally and the service team have given us exceptional service. She goes above and beyond since day one and we are grateful for having her as our service rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!

Bravo to Bravo!

I have always been treated with the upmost respect and professionalism at Bravo Cadillac. Juan Macias has always acknowledged me with a smile and by my name. I have never had to take my vehicle back to resolve issues already taken care of. I am a very satisfied Bravo customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Cadillac dealership, Bravo Cadilllac

This dealership, has always gone out of their way to provide the best service,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

2018 XTS

Excellent experience, all staff very courteous and professional. Very respectful of my time. Offered ancillary products but no pressure to purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Bravo Cadillac! If you're ever in need of more help, please let us know!

Very good experience

Juan was very professional and helped me get my car fixed. Joe Moreno from sales was outstanding, he meet me at my car and asked how he help and said if my car was going to take awhile he would make sure he would get me a car to use.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.