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Bob Maxey Ford of Howell

(1,308 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Staff took my Bronco tool out of glovebox and failed to

Staff took my Bronco tool out of glovebox and failed to put it back. I am still waiting for it. It’s been a month. If I get a flat on road, I’m screwed. Not happy about this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear your Bronco tool. We want to make this right, but we need more information. Please reach out to our Service Manager Tammy by phone at 517-545-5700 so we can get this resolved ASAP. We look forward to hearing back from you.

Fast and smooth , No hassles , this was my third or

Fast and smooth , No hassles , this was my third or fourth car with them , will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very pleased with the Sales and Service people

We are very pleased with the Sales and Service people that we have dealt with. We always feel that we are important to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very enjoyable experience.

Very enjoyable experience.All of the people at this facility were friendly and helpful. I would highly recommend them to anyone. Josh was my sales person and he was a joy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the very kind review. After reading, I feel you may have clicked 1 star by mistake.

Very helpful friendly and very knowledgeable and fast.

Very helpful friendly and very knowledgeable and fast. Would highly recommend them for service. And I will use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience as Bob Maxey.

Great experience as Bob Maxey. Friendly staff and knowledgeable technicians. I will repeat and recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Will was a professional who walked me through the process

Will was a professional who walked me through the process of buying a new Bronco and a very long wait time for the ordered vehicle to arrive. He answered my many questions with patience and a friendly bit of insight. He has earned my trust and I would buy another vehicle from Bob Maxey Ford Howell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh did a great job with my new car.

Josh did a great job with my new car. He had everything ready when I arrived. I love my new car. Thank you Josh for all of your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people I have no problem with this company they

Very nice people I have no problem with this company they very polite and nice people thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always had good experiences with Bob Maxey Ford

I have always had good experiences with Bob Maxey Ford and would recommend them for service and sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.