Skip to main content

Bob Maxey Ford of Howell

(1,313 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Sevice Manager!

Great Sevice Manager! Also Service Advisor, Billy was just awesome! Lisa V was instrumental in seeing that all work was completed in a timely fashion. Thus allowing me to return to Bob Maxey Ford acouple hours later to pick up my car. Thank you everyone! Great Job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership, no high pressure sales and look out for

Great dealership, no high pressure sales and look out for their customer. Bought and leased several vehicles over the years at Maxey Ford and have never had any surprises. Josh is a pleasure to work with and professional - highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My sales representative, Madeline, was very helpful and

My sales representative, Madeline, was very helpful and knowledgeable about the two vehicles that I was interested in purchasing. She arranged for one to be delivered from another dealership and she was very timely. She kept me informed throughout the process and was in close communication throughout the entire time - this is rare today so I was elated. Madeline made everything so pleasant and kept her promises. I love my new vehicle. Thanks, Bob Maxey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Happy with the sale.

Happy with the sale. Seem straight forward and honest. They were down to earth and made the whole deal pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had an excellent experience with Bob Maxey Ford.

We had an excellent experience with Bob Maxey Ford. We located the vehicle we wanted on the website and then made all the arrangements by phone. When we went to the dealership to sign the paperwork and pick up the vehicle, it was a very smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience with bob maxey ford was the best experience

My experience with bob maxey ford was the best experience in buying a truck easy fast and my car salesman was excellent!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Staff is alaways friendly and helpful, this is the second

Staff is alaways friendly and helpful, this is the second truck I have bought in the past year and Madeline Brooks has been very helpful each time!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a Beautiful Bronco from Bob Maxey Ford from Matt!

Bought a Beautiful Bronco from Bob Maxey Ford from Matt! Matt made my purchase so easy walked in and walked out buying my Bronco. Knowledgeable, answered all my questions, smooth transition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Bonnie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Bob Maxey Ford of Howell, we value our customers, and we look forward to seeing you on your next visit. Take care!

Brenan was a huge help to find the perfect vehicle for my

Brenan was a huge help to find the perfect vehicle for my family. He made a customer for life with his wealth of knowledge and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everything went smoothly.

Everything went smoothly. Our salesman was very helpful explaining all the features in our new truck. Five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.