Reviews
Brandon was a great service advisor. I will definitely be...
Brandon was a great service advisor. I will definitely be coming back for service again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department was prompt and very...
Service department was prompt and very friendly. Scheduling on the Ford app made making the appointment very easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenny Olrich was amazing. Very professional, courteous...
Jenny Olrich was amazing. Very professional, courteous and articulate. I would recommend her to anyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department was friendly, knowledgable and...
The service department was friendly, knowledgable and helpful. They did not push to sell unneeded product but recommended I keep an eye on a wearing item.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Service! Paul Wisnewski is the best sale...
Outstanding Service! Paul Wisnewski is the best sale person I've ever dealt with in my 60 years on this earth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and professional. Kept me informed and...
Very friendly and professional. Kept me informed and performed the repair professionally. Recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overcharged for my repair by over $300.00 (verified)....
Overcharged for my repair by over $300.00 (verified). Sent a complaint to Michigan Attorney General. Do not use this Ford dealership under any circumstances! Would give no stars if this site would allow it.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear CJ, I am sorry that you didn't have a good experience with our service department. I would like to better understand and hopefully resolve your issue. Please contact me at your convenience. Dan Retherford Service manager 517-545-5700
Body shop did an awesome job of fixing the hail dents and...
Body shop did an awesome job of fixing the hail dents and cleaning my truck up after. It’s nice and shiny.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had no problems with Maxey Ford, this is my 3rd...
I have had no problems with Maxey Ford, this is my 3rd car from them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best experience I've had at a car dealership, ever....
The best experience I've had at a car dealership, ever. (This is my seventh car purchase, btw.) Steve and Madeline were attentive and prompt in their responses. They made the process of buying very smooth and actually enjoyable. The price for the car was better than fair, and so was the offer on my trade-in. Bob Maxey of Howell will be my first stop the next time I'm in the market for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car