Reviews
Autonation Dodge Ram Arapahoe
Service dept was very friendly and helpful. I had a recall on my Jeep Wrangler they were able to get it in quickly and it was finished early
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.
2016 dodge challenger
Was very impressed with the overall experience. They at the dealership made it so easy and quick, the whole thing took less than 2 hours!! Very professional and nice also!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Parts department lack of knowledge and poor customer service
Customer service was ridiculously poor felt disrespected the entire time and the John the parts guy acted like I was dumb when I asked for parts that he didn't think existed bec he had never heard of them. All around one of the worst customer service exsperieces of my life. I regrettably on my way out called him an a**hole and asked for his name. thinking I was going to call his boss he went and told his boss first. His boss then called me and told me bec I called him an a**hole I needed to do business elsewhere... great way to handle poor customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had the best experience today!
I was blessed with Rebekah when my husband and I were shopping for a new car. She was knowledgeable and very easy to talk with. She was able to resolve any concerns that we had,and we were able to purchase a brand new Truck and feel good about it. It is refreshing to work with someone as personable as she is.Thank you Auto Nation for placing her on our path. Thank you Rebekah!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.
Teresa Alaniz 2016 Jeep Renegade
I am very happy with the service provided. I was treated like family and I love my Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Feedback
The Shuttle Van could have been a lot cleaner, especially for a Dealership. Although I really appreciate the shuttle service, I just wasn't intrigue to "think" about wanting to buy another vehicle at that time, as I do other times I've visited or brought from there. (We've brought 3 vehicles from this location)
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Autonation nation
It was a great experience. No pressure from sales staff..my 350p Ram sold itself. They gace me a fair price on my trade n the overall experience was great. Recommend Autonation toeveryone. My saleman Pat was extremely knowledgeable for only being there about 4 weeks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience purchasing a car, for a first time buyer!
I was a first time buyer and had no idea what to expect when purchasing a vehicle. I went to several places and didn't get the honest and welcoming vibe I was looking for. I walked into Autonation Dodge, and found exactly what I was looking for. Right away, Jorge Jacal greeted me and showed me exactly what I wanted. Jorge put me in the driver seat and gave me a proper 5-star test drive! Very knowledgable about the vehicle specs, functions and pricing options. Next, Alex the finance manager was also very receptive and helpful for getting the paperwork done. Didn't rush me and answered all my questions. The Autonation Dodge guys really made me feel welcome, they got me in the car I wanted and they got the job done with great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Carlton!
I had to have my truck towed in unexpectedly on a Friday afternoon so obviously without an appointment. This was the week before Christmas and they were quite busy. My service advisor not only called me right away upon receiving my vehicle he also did his best to fit it in to the already busy schedule. It was repaired in a timely fashion and as always everyone was so friendly at Arapahoe Dodge. Thank you Carlton for making my holidays brighter!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hubert Lucero
Hubert is the most amazing salesmen ever!! We got exactly what we wanted and we were out of there in 3 hours. Super fast and super friendly. Thank You Hubert!! The Johnson's
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow! Don, we always want you to get exactly what you want when you visit our location. Thanks for the warm comment!