Reviews
Great Service!
Arapahoe Toyota is a fantastic place to buy a vehicle. Everyone I met was delightful and a pleasure working with. They made sure I understood the functionality of my new RAV4, as well as the financing portion. I felt like a valued customer. I would definitely purchase from them again or recommend anyone to buy a vehicle from them. Thank you Arapahoe Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nicole, thanks so much for the warm recommendation of the team here at AutoNation Toyota Arapahoe. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Convenient, good service
i took my 2019 sequoia in for an oil change and new wipers. The appointment process was very easy and they had openings at convenient times. when i arrived the check in was quick and informative, and they started to work on the truck immediately. The waiting area was clean and comfortable, and the work was done quickly and i was back on the road.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They did a good job on my Tundra.
They did a good job on my Tundra. Even though they took 2hrs for oil change with appointment
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Deisy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The salesman Eyad was great!
The salesman Eyad was great! I had a hard time getting anyone to return my calls. Also i felt like the finance department was trying to up-sale me on an extended warranty which I wasn’t interested.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (303) 578-6111. We'd appreciate the chance to make your experience a positive one.
I purchased my vehicle new from the dealership 16 years
I purchased my vehicle new from the dealership 16 years ago and have had all of my service performed at this dealership since then. I was disappointed by two aspects of my most recent service visit. First, I had to remain on hold for 15 minutes just to get to speak to someone to schedule my visit. Second, I learned during this service visit that the dealership no longer honors discount coupons from other Toyota dealerships. In the future I will have my service performed that the Toyota dealership with the best discounts and perhaps buy my next vehicle there as well.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
The Service Advisor explained everything he was doing and
The Service Advisor explained everything he was doing and had the work requested performed. In earlier times Autonation washed my car before returning it but that did not happen this time. The car was done and ready slightly earlier than promised and I was grateful for that.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Please don't hesitate to reach out if there's anything additional we can do for you.
They do reliable repairs and service.
They do reliable repairs and service. However a simple oil change takes over 1.5 hours and costs $109. This time I asked for a brake check and it was not performed since I did not have the tires rotated. This was unusual as most of the time service is as requested.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
See anove
Best experience I have ever had with a service
Best experience I have ever had with a service department. Jez was absolutely amazing to work with and I will not bring my truck anywhere else!! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent service!
Excellent service! They actually care and listen. Will make it work. I will always take my Toyotas here only. Best service center in Colorado.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Thank you for the honest diagnostic on my 1999 Toyota
Thank you for the honest diagnostic on my 1999 Toyota Sienna. I did not get any repairs done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!