Reviews
Everything done professionally and to my satisfaction.
Everything done professionally and to my satisfaction. Service agent was at tentative and helpful and did exactly what he said
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The attendant was friendly and explained everything well.
The attendant was friendly and explained everything well. Work was timely and done very professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
2.5 hours is always way too long to wait for oil, fluids,
2.5 hours is always way too long to wait for oil, fluids, rotate & alignment!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Very professional and yet, very kind and personable.
Very professional and yet, very kind and personable. will come back for service. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The dealership did a great job.
The dealership did a great job. Serviced my car and identified areas that needed immediate attention
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Last time having to wait over 6 weeks to get in for an
Last time having to wait over 6 weeks to get in for an oil change. This time not resetting the computer and forgetting the new oil change sticker, so now I have to drive 25 min. there to get that done.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.
I scheduled 05/10/22 @ 9:30 for my vehicle oil change and
I scheduled 05/10/22 @ 9:30 for my vehicle oil change and replace rear hatch switch opener. I was busy with work so my wife brought the car there and checked in @ 9:12 and sit there wait for 4 hours to get an oil change and didn't get my rear hatch switch opener replace. This place was my place for my cars maintenance for many years. I moved out the State for 2 and half years and now move back the services was terrible. I guess they don't value their customers as they used too. 4 hours sit there to wait for an oil change it's pretty bad services.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (303) 578-6111. We'd appreciate the chance to make your experience a positive one.
Thank you for helping us find a car.
Thank you for helping us find a car. Sergio and Denny were great. We appreciate it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rafael was fantastic I text and spoke to him prior to
Rafael was fantastic I text and spoke to him prior to make sure the Toyota Highlander was available prior to my 3 1/2 hour drive, I text him the morning I was traveling and let him know when I anticipated arriving he went to work early that day to meet me. the whole process went very smoothly and I appreciate the kindness of the salesman Rafael.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. We are always more than happy to assist you if anything else comes up. Take care!
Anthony Ray has always been the BEST employee that helps
Anthony Ray has always been the BEST employee that helps and makes sure things are right for me as a customer, thank you Anthony Ray for taking care of my vehicle needs with the greatest customer service I always receive from you. Great team with great knowledge. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!