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AutoNation Toyota Arapahoe

(5,248 reviews)
Visit AutoNation Toyota Arapahoe
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 811-8656 (888) 811-8656
Used (888) 473-7389 (888) 473-7389
Service (866) 483-1018 (866) 483-1018

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Arapahoe from DealerRater.

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owner of Rav 4 Hybrid

Great place to get the best price and good service for oil changes and other maintenance needed. Also gave great price on tires for our other suv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It my delears for the last ten years .

It my dealers for the last ten years, that said a lot about the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota recall servicing

Fast service. The customer service rep was very friendly. She took the time to understand the problem and worked within my time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Autonation Arapahoe Toyota service center

The sales reps are very calm and friendly. They are willing to work with you based on your budget. Patient guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tundra service work

Was not happy that trash was left in my vehicle. Customer service was courteous and efficient. I just did not like getting into my car and finding trash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Toyota Auto Nation

Very professional, on time, accommodating, much better than the other dealership across town!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Yaris Repair Review

The staff seemed focused on getting me out on time and on price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highlander purchase experience

Everyone involved in the transaction was thorough, competent, and helpful. An easy experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible experience!

Horrible experience! I would never recommend any AutoNation location to anyone. I was in autonation toyota on Thursday and I had a friend go into auto nation Nissan a couple days before we both had a terrible experience. FYI!!! The dealer FEE is included in they're tag price!!! Don't let them try to charge you a double dealer fee like they did me! Good thing I read the fine print on the website and didn't let them get away with that! My salesperson Uzi seemed completely uninterested in the sale of my car. He hardly said 2 words the whole time. This was supposed to be a cash deal but yet they did t want to use my check from my bank, because they weren't going to get all they're kick backs from the people they finance with and All the extras they normally add on! I've bought 2 cars this same exact way and have. Ever had an issue! If they didn't have the exact car and best deal at that moment I definitely! Would have taken my business elsewhere!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Scion Arapahoe take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (303) 578-6111. We would appreciate the chance to turn your experience around.

Excuses

I've had good experiences here in the past but most recent experience was awful. Took two cars here for service. One was done well. Other car they seem to have cut corners. Paperwork wasn't complete and portions of the courtesy inspection were skipped. Lots of errors on paperwork. When we asked our service advisor she made excuses and seemed annoyed. She said the cars went to two different technician teams. She explained that some technicians do things differently, don't complete all the paperwork, etc. We had to speak to a manager to gave the situation addressed. Had to have the vehicle sent back to the shop to do the inspections properly. The service advisor seemed very annoyed and gave us dirty looks while the manager was helping us. Won't be back for any services and will vocally advocate against anyone using this place. Go to a different dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.