Reviews
David Bancock
David made sure that everything needed was done on my Camry. In a short period of time. Thanks for a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob,the best person with interpersonal skills.
Autonation have the best cars,SUV and many vehicles with great and best sales associate like Mr.Bob.if any of you guys were looking to buy something,I would recommend him for better detail and knowledge. Dipesh
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
AMAZING Customer Service!!!
We have had so many types of experiences purchasing vehicles; however, this by far has been the best experience. Luis took the time and kept showing different models, different specs. He spent 4 hours with us, and never tried to push us into anything. The vehicle he found for us was exactly what we were looking for. I appreciate the professionalism, dedication for elite customer service this place has to offer. When it comes to a dealership Autonation Toyota on Arapahoe is given a gold star!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and review, Erinindenver. Drive safe, and we'll see you on the road.
New Tacoma
This was the best car buying experience I've had in 30 years. I don't think I could buy from anyplace else from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Vehicle
Jesse and Max were absolutely wonderful! We were not really looking to get a new vehicle, but with their help and the way they treated us, we decided to take the deal. Jesse and Max made our day absolutely terrific!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AutoNation Exceeds Our Expectations
Brian Matsumoto, salesman, and Greg Lambert, sales manager at Auto Nation Toyota afforded excellent customer service to my wife and me! Mr. Matsumoto was very generous with his time and quite knowledgeable about the different automobiles that helped our decision-making process. Kudos to them and to us for a very rewarding experience! Jim and Roxanna Trevino, Parker, Colorado
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of 2017 Toyota Tundra
Everything went smooth and delivered as promised. Great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They don't want to talk to women?
This was the first service (5000 miles) on a new Highlander. First, when this dealer called about the car, I asked them to call my wife to schedule the appointment and provided her number. They never called her. She made the appointment herself (she is the primary driver of the Highlander). Upon bringing the car for service, she gave the guy her cell phone number and went to the lounge/lobby to wait. When the car was ready, the guy called me -- at work, 20 miles away --to say the car was ready for my wife. I called her to let her know. She went to get the car and told the guy she was there, in their building & reminded him he had her number. He acknowledged he had her number, but never explained why he didn't call her directly. I guess this dealership prefers not to talk to women.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good service
Process was long (but made easy ans smooth) but i guess that comes with every car dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
customer
Polite, friendly, and efficient. Explained my options and did not try to convince me of any other service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase