Reviews
Sunan was the perfect car salesmen I have ever dealt
Sunan was the perfect car salesmen I have ever dealt with. I've been buying and selling cars for over 50 years and by far Sunan was the best , I haven't seen Chip in over 40 years and still the gentleman I remember and quality cars at a fair price no pressure no hard sales just truly a delight to deal with, I highly recommend Chips Auto Sales and Sunan for your next used car purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My husband and I went to look at a car on Sunday, we put
My husband and I went to look at a car on Sunday, we put in our application and received a call Monday to pick up the car Tuesday (today). Sunan was great, he answered all my husband's questions and concerns about the car and the car comes with a warranty. It was the most easiest, fast and effortless transaction ever. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recently, my sister purchased a pre-owned car from this
Recently, my sister purchased a pre-owned car from this dealership, and the next day, the car broke down. We contacted Chip's Autosale to inform them of the issue, but they provided no assistance and claimed she must keep the vehicle. This dealership lacks reliability and shows little concern for customer satisfaction. I have also filed a complaint with the Connecticut Better Business Bureau.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with chips was amazing.
My experience with chips was amazing. Outstanding customer service. They even got a bow for me to put on the car when they deliver it as a birthday present for my wife. I will be going to Chip the next time I need a vehicle. I will tell my friends and I recommended highly. Thank you, Chip and your staff
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It turns out, not all used-car-dealers are made the same!
It turns out, not all used-car-dealers are made the same!! Sunan, Bob and Chip are true gentlemen and were a pleasure to deal with. Will definitively be going back when ready to buy another car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Go To Chip’s!
I am a repeat customer. There is no other place I would buy a used vehicle. Chip was more than generous with my trade in allowance. The lady that set up my financing, Sam, was a huge help. Great Place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Better!!!
You want a great car,great service ,great prices Chip's is the place!! They made used buying a pleasure and I wouldn't even think about buying somewhere else!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience purchasing from Chip's Auto Sales
I recently purchased a great car from Chip's. My initial contact was a visit to the dealership to view the car. It was then that I met Joe. I immediately appreciated his friendly and professional approach. We subsequently exchanged emails and follow up phone calls. Joe was also prompt and communicative. I decided to make the purchase and Joe handled everything seamlessly. I also had the opportunity to meet Chip who was personable and reinforced my decision to purchase the car from the dealership. The car is everything that it was represented to be, which was a very well maintained vehicle in excellent condition. I highly recommend Chip's Auto sales. Alan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying from out of state
Shopped online for a certain car which they had for a great price. Joe was very accommodating with my emails and questions and letting me do a PPI nearby on the car before coming up from Delaware. Buying from out of state, you never know what you're going to get in person, but i trusted them and made the 4 hour one way trip to Milford. Saw the car and was exactly as they said and advertised! We then took the Sat to get my financing etc squared away and off I drove back home with my brand new used! Now dealing with registration etc, but they have been patient with me. Overall satisfied customer and would recommend without hesitation!,..but again, used cars are used cars so who knows about other reviews, but do your homework on buying used cars and you should be good to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ripped Off
Purchased a used car. They lied. Within 30 days of the expiration of the temp plate I had to spend thousands of dollars to replace the rear differential. Our lives were placed at risk. They will not deny this, nor will they. An unscrupulous business. Be afraid, be very afraid. Get an independent mechanic and warranty. Better yet go elsewhere. I have filed a formal complaint with BBB and Carfax. I will reach out to regulators.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
After being in business for 43 years and having an A+ Rating with the Better Business Bureau, we do not, under any circumstances lie to customers. This customer (a lawyer no less) was well aware that the 2006 Mercedes with 137,000 miles, that was purchased for $6,500, was an excellent running car that was freshly serviced, including new brakes. We used the vehicle several times ourselves with no issue. There was no written proof submitted as to any repairs performed on the car. The symptom described does not in any way place anyone's life at risk. We at Chip's hope everyone has a great experience with their purchase and we do our very best to hand select quality vehicles in all price ranges. BBB investigated this claim and after reviewing the paperwork closed the case without finding any fault by our dealership.