Reviews
Wasn’t pleased with the salesman, but service has been
Wasn’t pleased with the salesman, but service has been good so far. I would not recommend sales department but would recommend service.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We want to provide a great experience all around- if you'd like to share any details about your sales experience with us, we can be reached any time at feedback@cochran.com. We hope to work with you again!
Dealership performed all requested service, able to
Dealership performed all requested service, able to address an issue with the start /stop function and get me back on the road in a timely manner, all while providing video recording of the performed work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.
Great service, Very professional and they helped me step
Great service, Very professional and they helped me step by step with everything and answered all my questions professionally. I would definitely recommend them and will go back to them in the future.
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for recommending us! We look forward to welcoming you back.
Professional and timely repair conducted for recall.
Professional and timely repair conducted for recall. All employees I can in contact with was courteous.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road. Please let us know if you need anything else!
I recently took my truck up for one repair.
I recently took my truck up for one repair. An exhaust leak. While my truck was in their care, they destroyed my mud flaps, ruined my battery and when I picked up my truck it now has an engine light on! They reset the light and sent me on my way. Half way home the engine light came back on. Upon many attempts to get it back in and fixed again, they took it back in and said it's not their fault. They want me to pay for them to fix their screw up. It's the worst service I've ever had there! I would not recommend anyone going there as I will not ever again!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rick, our management team has reached out via phone to discuss your concerns with you. Please give us a call back so that we can reach a resolution together.
The service at this dealership is well above par.
The service at this dealership is well above par. Everyone needs an honest garage with honest people to bring their vehicle to. Especially if your vehicle plays a large part in your daily routine. Here it is. They get you in, they give it to you straight (and courteous), and they get it done. New or used, gas or diesel, cars and trucks. It’s a great experience from start to finish. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the glowing review, Josh! We appreciate the kind words, and are happy to provide reliable and straightforward service. Thank you for your continued loyalty- we look forward to seeing you again!
The bait and switch dealer !
The bait and switch dealer !! Please stay away. Horrible experience. They bring you in and switch the price by adding xx fees
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
From day one of purchase to the service work, excellent.
From day one of purchase to the service work, excellent. Very Professional, Prompt, and Friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your great experience with us, Melissa! It's our pleasure to provide a seamless sales to service experience. We value your loyalty, and look forward to seeing you again!
Taking care of my new Ram
Since I bought my new 2023 Ram, no one has touched it except for this shop. I was impressed with the friendliness and professionalism of the staff. I've been back twice; once for my initial servicing and also for a recall on the radio. Both visits went so smoothly I took my wife's Suburban there for servicing. Pleased again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad to hear, Alan! Thank you for choosing us and we look forward to working with you again!
Ford service department
Had a great service experience. They went over and above what I had asked for. I am Extremely satisfied with my visit and will definitely be a return service customer.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to hear, Jim! Thank you for sharing your experience and we look forward to seeing you again in the future!