Reviews
Excellent sales and service
Purchased our last 4 vehicles from this dealership. Terry in sales and Chris in service are the main reasons for our continued loyalty. Very courteous and helpful to our needs. Thank you, guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for the great review, Ron! We appreciate your continued loyalty, and look forward to seeing you again. Please let us know if you need anything else!
Nico Scampone goes above and beyond.
Nico Scampone goes above and beyond. He is professional, polite, courteous, just a good person to talk to. He gets the job done quickly. He deserves a pay raise. Nico’s supervisor was excellent as well. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, John! It's our pleasure to provide an excellent experience. We appreciate the kind words, and will be sure to share them with our team. Please let us know if you need anything else- we hope to see you again!
Excellent service
Without question #1 Cochran in Natrona Heights is the best service department I have ever dealt with, especially Nico, he cares, is good at his job, very pleasant to talk to and gets things done quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, John! It's our pleasure to help. We appreciate you choosing us, and hope to see you again!
Service
In for the free oil change and tire rotation. Service was fast, efficient, and courteous. Out within an hour, including a quick wash. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Don! It's our pleasure to help. Please let us know if you need anything else!
Excellent
There is a reason Justin has been helping me for years...he is great and so is #1 Cochran! He was extremely knowledgeable about the process and got me in the vehicle I wanted. He has always been available to help me get the best vehicle for me and my family! He also got me in and out in under two hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Mathew! It's our pleasure to help. We appreciate your continued loyalty, and hope you're enjoying your newest car!
Second Leased Vehicle Wirhin A Month
I recently leased a Jeep Grand Cherokee from #1 Cochran and couldn't be more pleased with the dealership and staff. Josh Boehm was extremely knowledgeable with the features of the vehicle and took the time to fully explain these added features to me. I would highly recommend Josh for assistance in leasing or purchasing your new or used vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Marlene! We appreciate you taking the time to share your great experience with us, and will pass along your kind words to our team. Thank you for choosing to work with us- we hope you are enjoying both your new cars! Please let us know if there's anything else we can do to assist.
Very polite
Truck was having an electrical issue so I took it in to be serviced. The service rep was very polite and patient and afterwards the service technician also stopped out to walk me through what the issue was.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Brandon! It's our pleasure to help you get back on the road safely. We appreciate you choosing to work with us, and hope to see you again!
Awesome Experience!
This was the best car buying experience I’ve had. The team at this dealership has been great to deal with- very professional and attentive to my needs! Highly recommend buying from them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanna, thanks for taking the time to leave us such a great review! We truly appreciate it, and will share your kind words with our team. Thanks for choosing to work with us, and we hope you are enjoying your new car!
Excellent customer service
The experience I had was amazing. Mike and Nico were very helpful. I received updates on my jeep throughout the day and things were explain to me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us a great review, Diane! We appreciate your kind words, and will pass them along to our team. Thanks again for choosing us, and we look forward to seeing you again!
Great Dealership
Started my car search online. Had difficulty finding the vehicle I wanted. Found it at Cochrans. Basically did the deal online and upon showing up at the dealership found everything ready to go. I've always felt my past experiences with buying a new car was similar to going to the dentist. Not this time. I never felt pressured into doing anything. Tim was easy to deal with and would definitely go back.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to share your great experience with us! It's our pleasure to provide a simple and straightforward sales process. We appreciate you choosing us, and hope you're enjoying your new car!