Reviews
Kurt and team were honest, helpful, knowledgeable and
Kurt and team were honest, helpful, knowledgeable and great to work with during our purchase. They also helped us fulfill our want to take the car that day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to help get you out on the road in your new ride! Thank you for choosing to work with us.
The shopping experience was great, Tim was knowledgeable,
The shopping experience was great, Tim was knowledgeable, friendly and he was very accommodating through the whole process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!
The work performed remains to be seen if it's fixed.
The work performed remains to be seen if it's fixed. However, the real issue I have is the cleanliness my truck was in when I picked it up. The driver side running board had boot prints all over it. Unexceptible. (Pictures available) This is not how I dropped the truck off. I even asked if I could get a complimentary wash. I was told he would see what he could do. Only not to get one.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing your experience to our attention- we apologize about the boot prints on your running board. Please email us with best contact information at feedback@cochran.com so that our customer care team can further investigate and better assist. We hope for another opportunity to better serve you moving forward.
Guys were very polite.
Guys were very polite. Loved the video review, especially of the rotors, brakes and undercarriage.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're especially glad to hear you found our technician video feature to be helpful. We hope for the opportunity to serve you again!
They were very professional about handling the situation
They were very professional about handling the situation with my car. They kept me informed on the repairs needed and did the repair faster than I expected. The service department was very polite and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.
Amy at Cochran CJDR was so helpful from the very first
Amy at Cochran CJDR was so helpful from the very first message! She ensured we understood each step of the process and made sure we were comfortable with everything! We love our grand Cherokee L and will be back for another in a few years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We will be sure to pass along your praise to our team. Wishing you many happy miles ahead in your new Grand Cherokee, and looking forward to welcoming you back again!
Wonderful.
Wonderful. No hassle. Kurt is a true professional. And also the finance guy was amazing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your great experience with us! We will pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!
Tim and Kevin were fantastic.
Tim and Kevin were fantastic. They had everything prepared so when I walked in to make the deal everything was as seamless as possible. Tim was also thorough on explaining the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your great experience with us! We will certainly pass along your kind words to our team. We appreciate you choosing us, and hope you're enjoying your new car!
Super easy and friendly to deal with Great bunch of
Super easy and friendly to deal with Great bunch of guys. Especially Tim and Nick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind review! We will be sure to pass along your praise to our team. We hope to see you again!
This dealership is friendly and respectful.
This dealership is friendly and respectful. They explain everything to you in a respectful manner. I felt heard and everyone listen to my questions before they answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We appreciate you making us your service home, and look forward to welcoming you back for your next visit.