Reviews
Daughter’s first car
Mark made our experience easy , stress free and enjoyable. He was knowledgeable about the vehicle we purchased and answered all of our questions. The dealership was clean and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind feedback. Thank you for giving us the opportunity to help you find the right vehicle for your daughter. We hope that she's enjoying the new ride!
2018 Jeep Compass
I dealt with Mike and he was wonderful - very professional yet very friendly and helpful. A real delight to work with especially for someone like me who knows how to turn a key to start the car and that is it!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
Customer
Everyone treated me with the upmost professionalism Work was very satisfactory I did not purchase the vehicle there but that was not an issue I was contacted prior to my appointment as a curtesy reminder
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words. It is our pleasure to serve you. We look forward to seeing you again soon.
Purchasing new vehicle
My husband and I were looking for a new SUV. We went to other dealerships, but ended up where we should have started, #1 Cochran Jeep. Best sales people. (Terry) Best service department and staff. (Darryl). We got our new Jeep on 5/28/20 and couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No shame in looking around; you want to make sure that you get the best deal possible. We're glad that you found it with us! Thank for your kind words and the opportunity to take care of your automotive needs, both in service and sales. Enjoy your new Jeep!
I have had many problems with my Dodge night row
I I bought my vehicle at Monroeville Dodge I would love to thank you and to thank Sean for the courteous service I have had I've had a lot of issues with my Dodge night row and I appreciate nice people maybe one day I can buy a card from you and we can continue this nice experience. I wanna youto know Firestone Inn Monroeville mall recommended you Thank you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear about the trouble with your vehicle. However, we are happy to hear that you've had a positive experience with us. It is our pleasure to make sure that you are safe and happy on the road. We look forward to seeing you again soon.
Annika’s 1st Car
My daughter was absolutely thrilled with her first car! She couldn’t be happier!!! The dealership made buying this car super easy! Everything went super smooth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your daughter's first car! Thank you for giving us the opportunity to create a smooth experience for her. We hope that she's enjoying the new ride!
First new car purchase!!!
The service was great here at Cochran! The staff was excellent and I got nothing but the best service. I was very pleased with the facility and everyone working.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations! We're so glad that you had a great experience with us. Thank you for choosing us to help you find your first new car. Enjoy the new ride!
Paint repair
Service was greet at the Natrona Heights location took care of all my needs Monroeville Cochran location can learn from them their terrible won’t return their
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words. It is our pleasure to serve you. We look forward to seeing you again soon.
Work on Tailgate Latch
I recently brought my 2014 Dodge Ram here for some repair work done on my tailgate latch. I called to set up an appointment and they were able to get me an appointment the next day. Once I got there, they were able to bring my truck back immediately. They estimated the repair would take an hour but it only took 30 minutes. Really impressed with their customer service and my tailgate latch has been working well since the appointment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind feedback. It's our pleasure taking care of your service needs as efficiently as possible. We look forward to seeing you again soon.
Excellent Experience
I had an Excellent experience buying my Ford Truck. Scott, Jason and Anthony were Great! They made me feel important and safe during the current conditions. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our goal to make sure that our customers feel safe and happy in every step of the #1 Cochran experience. We thank you so much for your kind words, as well as the opportunity to help you find the right vehicle. We look forward to seeing you on the road.