Reviews
Amazing Service and Customer Care
Not only was my initial buying experience here off the charts, but my most recent visit for service was absolutely wonderful. I was able to get a full inspection, complimentary first oil change and a repair to a piece of trim on my vehicle. All of this was completed in about 2.5 hours and the trim piece was available nearby, so the mechanic saved me a return visit by sending someone to get the part immediately. The employees were all very friendly and helpful. I highly recommend Cochran!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words. It is our pleasure to take care of your automotive needs, both in service and sales. We look forward to seeing you again soon.
Ordered and purchased a 2020 F-250
Bought a 2020 F-250 Super Duty, Excellent sales person, Always had a great experience buying from Cochran Ford and Dodge. When I need service I always have excellent service. Would highly recommend buying from Cochran in Natrona Heights.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words. It is our pleasure serving you, both in service and sales. We look forward to seeing you again soon.
Awesome car buying experience
I would definitely check this place out if looking for new or used vehicle the sales and finance team are above reproach. I knew what I wanted when looking for a vehicle the express buying process and team members at number one Cochran made that so simple
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
Ford dealer that treats you like a Lincoln owner!
I have done business with #1 Cochran Allegheny Valley for close to a decade now, as they were the successor to Charapp Ford North and Charapp Dodge/Jeep/Ram, where I purchased my 2007 Dodge Dakota. Just last year, I purchased a certified pre-owned 2016 Lincoln MKC and this month was having problems with the Sync 3. I made an appointment with a Lincoln dealer in the North Hills and it somehow got mixed up with their Ford dealership. Disorganization at its absolute worst and I called Lincoln to complain. I asked if I could take my Lincoln for warranty service at a Ford dealer and was told I could. I immediately picked #1 Cochran...not only is it only five miles from home, but I had great service from them every time. This was even better...they were very accommodating and efficient. Customer service at its best. KUDOS!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words. It is our pleasure serving you. We look forward to seeing you again soon.
Great Service!
Always great service. Very efficient! I have found everyone to be very personable. I drive 45 minutes, worth it! I have purchased 2 vehicles (so far). Will do again. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words. It is our pleasure serving you. We look forward to seeing you again soon.
New truck
Go see Nick (sales manager) and Chealsea (sales). I had a great buying process. I bought five vehicles from this dealer over the years. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words & the opportunity to help you find all five of your vehicles. We're always happy to help with your automotive needs. We look forward to continuing our relationship with you in the future.
Oil change
I took my truck in for the first oil change. The service was quick and professional. They also washed my truck and fixed a minor repair without having me make another appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words. It is our pleasure serving you. We look forward to seeing you again soon.
good service visit
The part I needed for service was on back order for over a month. In a frustrating situation the service department went above and beyond my expectations. They did everything they could to speed up the process and gave me constant updates.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We greatly appreciate your kind words & patience. It's our pleasure taking care of your maintenance needs as efficiently as possible, and keeping you informed along the way. We look forward to seeing you again soon.
FORD EDGE
AMANDA --WHOM I BELIEVE IS THE SERVICE MANAGER AT YOUR TARENTUM, PA LOCATION, WAS PROFESSIONAL AND COURTEOUS. THE WORK WAS SCHEDULED AND PERFORMED IN A TIMELY MANNER. THE PRICE WAS REASONABLE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words. It is our pleasure serving you. We look forward to seeing you again soon.
Ranger
Bought a ford ranger easy buying experience and wanted to get running boards they got them with in a week and installed in half hour. Been dealing with Cochran since 2006. So easy to deal with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words. It's our pleasure helping you find the vehicle that best suits your needs. We look forward to seeing you again soon.