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#1 Cochran CDJR of Allegheny Valley

(934 reviews)
Visit #1 Cochran CDJR of Allegheny Valley
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 516-4021 (412) 516-4021
Used (412) 516-4010 (412) 516-4010
Service (412) 723-8221 (412) 723-8221

Reviews

(934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent sales and service at #1Cochran Ford

Recent purchase experience at Cochran Ford was exceptional - from initial contact with sales consultant Allen S. to final delivery of vehicle, I could not be more pleased. Everyone was friendly, knowledgable, and professional. I had already done fairly extensive research on the type vehicle that I wanted, so I knew that I was getting a fair price. I never felt "pressured". Allen S. was always available to answer any questions, and provided excellent instruction in all the intricacies of the technology pkg and other operational details of the vehicle. He is an asset to Cochran and, in my opinion, an excellent sales consultant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business and for sharing your experience with us. We are happy to hear it was a no-pressure visit and hope you enjoy the new car!

F-150 Lariat Service

These people have always treated me like family and in my case that's a good thing !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate your business and these kind words you shared regarding your experience with us. Thank you.

Collision Center

We had my wife's car repaired at #1 Cochran after an accident. They were very professional and they were able to answer all of our questions about the repair process. The repairs were completed in a very reasonable amount of time and the quality of the work was excellent. Big thanks to Daniel Ley and his staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. It was our pleasure to serve you.

Repair car radio. Under warranty.

Excellent and prompt service. Special thanks to Bailie for getting our car done so quickly. She is very polite. Thanks again. All together its always a pleasant experience at Cochran.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had a pleasant visit to our dealership and look forward to serving you again. Thank you for sharing your experience.

always great service

Steve Adams gets the job done. We simple tell him what we want and he goes to work to find it. He makes purchasing a vehicle easy and pleasant. Thanks Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership. We are happy to see you had a pleasant visit and look forward to serving you again!

tire installation

had snow tires mounted on grand Cherokee,tires bought from a major online tire retailer,service dept mounted,balanced and disposed of old tires at very good price.most places do not want to install tires that were not purchased from them,cochran service dept had no problem with tires not being purchased from them. thank you Cochran cdj service dept in Natrona heights.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the feedback and for choosing us for your tire installation. We are happy to hear it was a pleasant experience.

Great experience at #1 Cochran

I was looking to buy or lease a Ram 1500. Jason walked me through the pros and cons of both. He had a LOT of patience with me. In the end I leased a vehicle. Jason Tucci is an excellent sales person and I am highly satisfied with his job performance throughout this process. Every employee that I dealt with at #1 Cochran was friendly, knowledgeable and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your business and the great feedback. We really appreciate it and look forward to serving you again!

Recall service - 2 separate recalls serviced

I recently took my Dodge Ram 1500 for service for a recall. Once I arrived, I was informed that there were actually 2 active recalls on it. I was expecting to have to wait 30 minutes, but was informed it could take up to 2 hours. However, the service was completed in less than 30 minutes and I was truly happy. The service manager was really nice and helpful. All in all, a great service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so pleased to hear you had a good visit to our service department. Thank you for your patience during the process and the kind words you shared about our dealership. It was truly our pleasure to serve you!

Service dept for dodge

I have had my Ram 1500 there for service several times and have always been treated in a professional manner. I would highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business and the kind words about our service department! It was truly our pleasure to serve you.

Very positive car buying experience

This was the easiest, least painful car buying experience my husband and I have had. Our salesman was very nice and helpful. We were able to get a fair amount on our trade in and did not miss all of the haggling that typically goes on when buying a car. I would definitely recommend this dealership and salesman based on the experience we've had thus far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words about our dealership, Erin! We are happy to hear you had a pleasant experience and look forward to serving you again.