Reviews
Had a good experience with Cochran Ford
Got a great car at a great price only wish I'd gotten more for my trade
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast service cost less than expected
I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Steelworker
Very good service,on time & all requested services were completed,nice people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad that you are pleased with our service! It was our pleasure serving you. We look forward to seeing you again soon!
Dave M
Service department representative Chris was excellent and my 2012 Ram is running smoothly again. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad that everything is working for you! It was a pleasure serving you. We look forward to seeing you again soon.
Rear End Problem
Had a noise coming from my 2006 Jeep Liberty rear end. They had to replace the pinion and differential bearings. Running like new again! Great job by excellent mechanics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear it's running like new! We appreciate your kind words. It was our pleasure serving you and we look forward to seeing you again soon.
GOOD JOB AND PLEASED
TAKEN ON TIME, DONE IN A TIMELY FASHION, VERY COURTEOUS, NO COMPLAINTS AT ALL.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything went smoothly for you. We greatly appreciate your kind words and look forward to seeing you again soon!
Great service from start to finish!
I took my 2011 Ford F 150 in for an oil change and a big problem with shifting going up any incline. Thinking the worst when they called me that afternoon I was pleased to hear that all that was wrong was the fluid was low in the transmission. The shuttle picked me up at work and the whole bill was only 53.00! When I was expecting hundreds of dollars to be due you can understand my relief. I very honest and complete service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that you're so pleased! It was truly our pleasure serving you and we look forward to seeing you again soon!
Great service!
My recent trip for service started with an appt the very next day. They go out of their way to make it convenient including a shuttle that took me to work. Shelly in the service dept is awesome- she was right on with her initial guess at what my problem might be in my car. They even returned my car to me at my work place. My repair couldn't be completed due to the part needing ordered and on back order. However, I know Shelly will be on it and i will hear as soon as available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that you had such a pleasant experience with our service department! We greatly appreciate your patience as we get the correct part for your vehicle. Thank you so much for your kind words. Know that is a pleasure serving you every time you stop by!
Great service
Always a pleasurable expierance with the service at Cochran of Natrona Heights.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad that you had a pleasurable experience with us! It was truly our pleasure serving you, and we look forward to seeing you again soon!
Service
Just had our vehicle serviced although pricey for what we had done I have to say they did an excellent job. Have been completely satisfied with sales and service since purchasing the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that you are so pleased! It's been our pleasure serving you, and we look forward to seeing you again soon.