Reviews
Oil change
Pleased with the service and the personal. It has a very nice waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patricia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Sonora Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
51,000 servicing
Friendly service agents! Quiet waiting area. Good Coffee!! Time of servicing was properly explained prior.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
F-150 scheduled maintenance
The staff was punctual in taking my truck in and the service didn't take long. They kept me well informed about the current and future scheduled maintenance needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Duane, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great service!!
I took my Subaru in for a recall and the service department at Sonora Subaru was great! I will definitely switch my business to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
2020 Forester Service Review
I would like to thank the personnel at this facility. The personnel is extremely professional and helpful. I always feel welcome and the service they provide to my vehicle is always what I expect. I have no complaints about anything. Thank you for giving me the opportunity to thank each of the personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sonia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
2017 F250 recall
Great service done in one day. Drop off and pick up went quick and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Connie, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The Best
Sonora Ford is a great asset to the Ford company itself. The service department always does a great job with any mechanic needs I have for my truck. The people are kind, knowledgeable, extremely generous and fast. Tuolumne County is blessed to have Sonora Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jenny, thank you so much for the positive review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great dealership
I purchased my vehicle at this dealership. Its a bit of a drive to come here. I try to always bring all my needs to this location. The service department employees are great. There is some dealership's closer to me but because of the service of everyone here @ Sonora Ford I chose to come here. I recommend this place to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!
Our first service on our new Forster
It was amazing very clean in the waiting area very professional always kept us up to date and very quick service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Satisfied customer
Update on the facilities is needed for customer comfort. But not necessary for service quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!