Reviews
Write a reviewService was excellent
I had an emergency and they got me in and fixed up promptly and accurately. The associate that helped was great. I wish I had jotted her name down now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review! We appreciate the kind words.
Female
I have always dreaded having to buy a car having had many bad experiences with various dealerships but Coughlin has changed my opinion. I've bought 2 cars with them and have always been treated with respect and dignity. I trust that they will give me good and accurate information and there is no pressure tactics. I've used the online tools and have found that to be very helpful. It is worth the 1 1/2 hour drive to work with professionals who are knowledgeable, responsive and really nice!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is awesome to hear, Wendy! Thank you for choosing Coughlin! Please let us know if we can ever be of further assistance!
Made car buying easy
Kevin Corl was excellent sales person. No pressure, explained new features of SUV, answered questions well. Pleased with trade-in offer. Great job, quick visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good job
They went to the fullest extent to make sure my car was safe and secure they done a wonderful job thanks guys I would deffently return if needed more work done
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review!
R Dickerson
Mitch. Has always been great help when I have been in for service or a recall. Also he has gone out of his way to get things done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review, Mr. Dickerson!
Great Job
Mitch explained everything that needed to be done on my truck. Also gave me options if I chose not to have these things done to my truck or not.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a review!
The service was excellent and the employees I came in...
The service was excellent and the employees I came in contact with were of the highest quality this dealership has there act together great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best deal this year
Friendly service, clean car, timely service, what more could you ask for?Friendly service, clean car, timely service, what more could you ask for?Friendly service, clean car, timely service, what more could you ask for?Friendly service, clean car, timely service, what more could you ask for?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a review, Jerry!
Everything was just perfect. Waiting time was less then...
Everything was just perfect. Waiting time was less then 10 minutes . Repairs correct any issues we had. Offered to help us with any transportation needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good quick servicr
I took my Scion in for 65,000 mile maintenance- rotate tires, check fluids, and do the all points check. I was there less than 20 minutes. I find their service to be very efficient and friendly. They are also very consistent and informative about what may need to be done in the future. I do appreciate that so that I can budget for the bigger repairs. However, so far I’ve not needed anything but tires and filters.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car