Kendall at the Idaho Center Automall

When I first learned that Kendall had purchased Edmark, I knew that it was potentially going to be a bad thing. And it was. But it's much worse than I imagined. From sales to service, Kendall has ruined it all. This is my story... SERVICE: My truck displayed a check engine light and put itself into low power mode one early morning on the way to work. Low power mode forced me to clear the light to get the truck the rest of the way to work. Upon arrival at the Kendall Service Dept. they were unable to pull a code for the engine light and ended up replacing a $900 motor mount, assuring me that would fix my problem. It didn't. Two days later it happened all over again. Rather than fix it, I chose to sell. And when I was cleaning out my truck for the sale I discovered some recall paperwork that was sent to me in the past that I simply needed to keep in case this exact problem ever developed. It did, obviously, and the letter arrived so long ago that I didn't remember it. And neither did the service dept.. So I spent $900 on a repair that I didn't need. And when I called to try and make this right they couldn't be bothered to take my call. SALES: This place used to pride itself on straight-forward deals with no hassle or negotiations. This is your price, take it or leave it. Not always the best way to buy a car, but sometimes you just don't have time to play the game that comes with car buying. Except now they tell you that's the policy, and the games go on anyway, making it the worst possible way to buy a car. In my case, I simply wanted the price for my trade that the Kelley Blue Book said I deserved. Not the high price, just the fair price. And they came in low. So I reiterated that I simply wanted the fair price that the book publishes, and they actually went lower. And they never would put the price of the car that I was looking at into writing, so I moved on. Long story short, I went down the street to Peterson Chevrolet where I was in and out in a couple of hours, I received the fair price for my trade that I was looking for without any hassle, and I got a fair price for the car that I was looking for. And you should do the same. THE MORAL TO THIS STORY is simply this: Peterson Chevrolet, just a few miles down the road in Boise, will treat you fair and respect your time. And you can't run away from the criminals at Kendall Auto Mall fast enough. Lest you just want to hang around and let them mug you while distracting you with cookies. Caveat emptor.

Leo helped us get my daughters new car everything went snook and his help was very appreciated

My experience was good, I have nothing negative to say other than I wished they washed the cars after being serviced. When I had a Honda the dealer would wash it after a service appt. and that was something that was important to me.

Great experience from everyone, talked with sales person by phone, text & e mail for more than a week as we live more than 250 miles from dealership. When we were there we interacted with greeters, salesman, sales manager, 2 ladies that prepared paperwork, accessory sales people and after the sale with managers by phone for follow up. Everyone was very pleasant and eager to please. Would definitely go back.

Excellent, employees were patient answering my questions. I didn't feel awkward and I love that it's cleaned. It didn't take as long as they had expected .

Highly recommend!! Will by from this dealer again.

By far the best car buying experience we have had. The sales man took the time to listen to our needs and wants for my wife's car, but he also went the extra mile and worked with us to trade in our other vehicle and we walked away with 2 newer vehicles. Definitely a must if you are car shopping!

Kris was wonderful! He stayed with us, was honest, calm and up-front. We will shop here in the future because of the service we received.

Thank you so much Chris Stanford!!!!! This guy is so knowledgeable about cars, he made it so easy to find the right car for us. We went in looking for a GMC Terrain (that my husband wanted) and we ending up getting a Jeep Cherokee that we both feel in love with. I absolutely love my new car! Thanks again Chris S. You are truely the best.

I was so impressed with the Kendall Super Store in Nampa. Everyone I came in contact with from the salesman to the finance person was so kind. They explained every detail to me so I wasn't "blindsided" by any surprises. I really felt like they took an interest in my needs, like I was part of the family. They found the perfect car IN MY PRICE RANGE!!! It's not often that you can walk on a car lot with a price in mind and actually leave a little better than you planned. Thank you Kendall!!!! I won't go anywhere else!